Roopal Shah

AMA: Salesforce Former Vice President, Global Enablement, Roopal Shah on Stakeholder Alignment

March 10 @ 10:00AM PST
View AMA Answers
Salesforce Former Vice President, Global Enablement, Roopal Shah on Stakeholder Alignment
Top Questions
Roopal Shah
Roopal Shah
Snowflake Head (VP) of Global Sales EnablementMarch 11
So I use sprint planning for business. When it works well and we're compliant, it works beautifully. Here, we break our work into two week sprints and continously prune backlogs and review ad hoc requests. We also try to allocate 'white space" within the two week sprints for things that may pop u......Read More
859 Views
1 request
Roopal Shah
Roopal Shah
Snowflake Head (VP) of Global Sales EnablementMarch 10
Planning ahead for those connects - whether it's scheduled coffee or regular 1:1s or even sometimes inviting them to your team meetings for "fun" is always a great way to build and maintain relationsips - even in this virtual world. And in your 1:1s, don't jump into business all the time right aw......Read More
682 Views
2 requests
Roopal Shah
Roopal Shah
Snowflake Head (VP) of Global Sales EnablementMarch 10
Goes back to the shared goals - which at a high level, are hard to argue with - revenue, cost savings, customer success, etc. Once you get that common agreement, then it's about the strategy / the "how" to get there. If there are disagreements here, I would start with trying to understand why and......Read More
749 Views
2 requests
Roopal Shah
Roopal Shah
Snowflake Head (VP) of Global Sales EnablementMarch 10
We're all human after all so taking the time to understand the baggage but also find a path forward. Find a champion on both sides willing to go on the journey with you and who is as vested as you are in moving forward. And making time for building carmaderie. I remember we once had tensions betw......Read More
727 Views
1 request
How do you manage people who don't necessarily report into you?
This could be while giving feedback on a piece of work? Or getting them to prioritise the project you're running.
Roopal Shah
Roopal Shah
Snowflake Head (VP) of Global Sales EnablementMarch 10
It starts with aligning on common goals - what I find people get lost is in the "how" we get there. In business, we can all agree on goals that are like motherhood and apple pie - like revenue or cost savings. Hard to argue with those. Once you get aligned on that, then start with understanding w......Read More
912 Views
4 requests
Roopal Shah
Roopal Shah
Snowflake Head (VP) of Global Sales EnablementMarch 11
For B2B sales, based on my experience, I would say its the following (1) Product (2) Sales/SEs and (3) Corporate Marketing.    Product: because well you need to know about the "product" in product marketing!  Sales/SEs/CSG because they will be your first customers and users of your products......Read More
768 Views
2 requests
Roopal Shah
Roopal Shah
Snowflake Head (VP) of Global Sales EnablementMarch 10
In addition to product sales, I typically like to vet things out with SEs - they are the ones demonstrating the products and weave stories as they do so - so having them alinged in the key benefits, messaging and positioning is key. Additionally CSG - customer success. They are the ones who have ......Read More
924 Views
4 requests
Roopal Shah
Roopal Shah
Snowflake Head (VP) of Global Sales EnablementMarch 11
(1) Learn as much as you can about the product and do your research - it's really easy these days to learn the competitive differentiators of your products, read analyst reports, what customers say, how they market, etc.  (2) Be useful and humble - if you're looking for an entry level position -......Read More
1221 Views
1 request