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Vikas Bhagat

AMA: Webflow Director, Head of Product Marketing, Vikas Bhagat on Competitive Positioning

July 13 @ 10:00AM PST
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Webflow Director, Head of Product Marketing, Vikas Bhagat on Competitive Positioning
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Vikas Bhagat
Vikas Bhagat
Webflow Senior Director, Head of Product MarketingJuly 14
Great question and one that really hits home for me since I used to do competitive intel while sitting in the sales organization at Medallia. The best approach I've seen is first identifying the top content needed by the sales team by actually sitting in sales meetings and in front of customers. ......Read More
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4 requests
Vikas Bhagat
Vikas Bhagat
Webflow Senior Director, Head of Product MarketingJuly 14
There are a number of ways to approach customer research pre-launch. At Webflow, we spend a lot of time with our community members to better understand their needs and wants as it relates to our product roadmap and their business needs. Really understanding specific audience segments and the why ......Read More
559 Views
1 request
Vikas Bhagat
Vikas Bhagat
Webflow Senior Director, Head of Product MarketingJuly 14
I use a pretty simple framework for messaging - namely, the messaging house. I typically focus on the following sections of the house (top to bottom): Brand prop, product description, customer context (the problem), Needs and wants, 3-5 value props, Benefits & features that address needs and want......Read More
5082 Views
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Vikas Bhagat
Vikas Bhagat
Webflow Senior Director, Head of Product MarketingJuly 14
"Competitor aware, customer obsessed" is something that I've internalized when thinking about competitors. Competitors are a good thing - it validates your space, your product-market fit and the market opportunity. The key is balancing the focus on competitors and the focus on customers. It can b......Read More
425 Views
4 requests
Vikas Bhagat
Vikas Bhagat
Webflow Senior Director, Head of Product MarketingJuly 14
For me, positioning is the statement about why/how your product is unique and why it is better than the competition. Messaging, on the other hand, is how you articulate (the words) the positioning to a specific audience/persona. The positioning your create for your product is really the foundatio......Read More
494 Views
2 requests
Vikas Bhagat
Vikas Bhagat
Webflow Senior Director, Head of Product MarketingJuly 14
This is a fantastic question! In my experience, for competitive research/marketing, it is critical to spend time with your customers and frontline sales teams. In my previous roles, I've built voice of customer programs to help support quant and qual research. This has come in a number of formats......Read More
903 Views
3 requests
Vikas Bhagat
Vikas Bhagat
Webflow Senior Director, Head of Product MarketingJuly 14
Great question! I think it all starts with how you approach the conversation with that internal group. Building out a "walking deck" that explains my goals, intentions and the potential program is a great way to lower the fear of other teams. It also helps to bring those stakeholders along the jo......Read More
749 Views
1 request
Vikas Bhagat
Vikas Bhagat
Webflow Senior Director, Head of Product MarketingJuly 14
It really depends on the current understanding of that competitive positioning within my sales team. I usually work with Sales Enablement or frontline Sales Managers to create a bill of materials that would help inform the team on competitive positioning.  Usually this includes but it varies o......Read More
1674 Views
3 requests