Clari
About
Insights from the Clari undefined Team
At Clari, my team has a dual mapping:
by product line
by functional area (AR, market intel etc)
Previous gigs I would align the team by function or by product line. Segment (upmarket., MM etc) can also be a good option!
Ask them what they need, what the challenges are, what the opportunities are - and what has gotten in the way so far. Also ask about the value customers are getting from the product today, and HOW that value is communicated today.
Things like
❌ Downmarket deal support
❌ Enablement strategy
❌ Design
❌ Content Strategy/Blogs
❌ Technical Product Documentation
❌ Release Notes
❌ Alpha & Beta Programs
I don’t know what that is, so... no (?) 😂
It depends.
If the expected primary outcome of Competitive Intel is to enable the field, it should sit in Sales or in Ops. If it's to shape the product roadmap, it should sit in Product!