Consumer Product Management

2 Answers
Jeff Chow
Jeff Chow
InVision CEO (former CPO)March 23
As B2B products have evolved to be much more customer centric and "consumer grade" the expectations of product management are largely the same and infact, a lot of consumer PMs are finding great success in B2B by bringing their techniques and experience and applying them to B2B. You may have h......Read More
855 Views
1 Answer
Rosa Gonzalez Welton
Rosa Gonzalez Welton
Intuit Director of Product ManagementJuly 20
I would suggest starting a with reflection about your long-term goals. Spend time to create a vision for where you want to go, identify the milestones to get you there, and the experiences that support that journey. That clarity can help guide your decision about focusing in one segment, industry......Read More
722 Views
2 Answers
Clare Hawthorne
Clare Hawthorne
Oscar Health Senior Director, Product OperationsMarch 23
Here at Oscar, we’re fortunate to have a robust Product Analytics team that sits within our Data function. Our Product Managers work directly with Product Analytics and build dashboards. As a result, Product Ops doesn’t have specific analytics or data responsibilities, which is different from how......Read More
552 Views
2 Answers
Clare Hawthorne
Clare Hawthorne
Oscar Health Senior Director, Product OperationsMarch 23
Unfortunately there’s no perfect ratio – each Product Ops team I’ve run or learned about has a very different structure and mandate! I’ve heard of successful models with Product Ops to PM ratios of 50:1 and of 1:1, so it’s less about the number and more about working with what you have. If you un......Read More
1227 Views
3 Answers
Casey Flinn
Casey Flinn
Realtor.com Sr. Director, Product OperationsFebruary 23
This is such a new field I think we are all still trying to figure it out together. However ... * Product Ops should be a feeder role into other product roles like Product Manager. There are so many barriers to entry into PM roles, If done right Product Ops can be a great bridge into Asso......Read More
4908 Views
3 Answers
Casey Flinn
Casey Flinn
Realtor.com Sr. Director, Product OperationsFebruary 23
Ideally, I would like to hire a Senior Product Manager/Designer/Marketer etc. who is looking to take their skills and do something new/different with their career. I say this because these roles nurture things like: * Design Thinking * Using data to build and test hypotheses  * Ability to br......Read More
653 Views
2 Answers
Casey Flinn
Casey Flinn
Realtor.com Sr. Director, Product OperationsFebruary 23
When I started Product Ops here at realtor.com I started with mission, principles, and northstar metric: Mission: Help level and clear the field on which our people and teams play, so you can do the best work of your career, in a community you love, and positively impact the lives of our users ......Read More
735 Views
1 Answer
Katie Cubillas
Katie Cubillas
Twilio Sr. Dir, Product - Technology PartnersApril 29
I've noticed it's pretty common that this role can be overlooked / under resourced. Instead, companies will rely on product ops being addressed via a team effort between Product Market & Product Management. I tend to think every meaningful product within a company should be set up as a 'mini comp......Read More
772 Views
1 Answer
Katie Cubillas
Katie Cubillas
Twilio Sr. Dir, Product - Technology PartnersApril 29
30: listen, learn, pull data, conduct cross-dept & key stakeholder interviews. Immediately get with finance to understand the product business model & resourcing.  60: Propose high / medium / low plans in alignment with revenue / customer acquisition targets. Get approvals across key stakeholder......Read More
785 Views
1 Answer
Katie Cubillas
Katie Cubillas
Twilio Sr. Dir, Product - Technology PartnersApril 29
I've found it's been critical to feel competent in running a business end-to-end. By this, I mean I've focused on taking a 360 view regardless of where I've sat within my organization (be it product or GTM). Every product needs buy-in across the entire village to make it successful- GTM, support,......Read More
795 Views