Revenue Ops KPIs

3 Answers
Akira Mamizuka
Akira Mamizuka
LinkedIn Vice President of Global Sales Operations, SaaSMarch 31
If we think about the revenue flow in terms of a funnel, demand generation would be at the top and revenue or bookings at the bottom. KPI definition should follow roles & responsibilities. Along each step of the funnel, it is critical to first define: - Which function owns that step? - Wha......Read More
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3 Answers
Michael Hargis
Michael Hargis
Tealium SVP, Revenue OperationsNovember 16
I think it's good to try and tell stories with data. What is the KPI actually telling us about our business? Develop a recurring insights cadence within your company. Think of it like a quarterly newsetter from Revenue Ops describing how the teams just performed. Spend some time to make it look g......Read More
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1 Answer
Michael Hargis
Michael Hargis
Tealium SVP, Revenue OperationsNovember 16
I like to think about KPIs for any revenue organization in a 3 P's framework : 1. Performance 2. Predictability 3. Productivity Performance: It's important to understand the performance trends of the company and the most common KPS in this category include:   - ARR - Retention - N......Read More
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