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Sowmya Srinivasan

Vice President of Revenue Operations

Revenue Strategy Execution

What are some KPIs that you find over-hyped and/or unimportant?

5 Answers

3,649 Views

Michael Hargis

Tealium SVP, Revenue Operations • November 15

This is a great question. A big one for me is Total Pipeline, or Rolling 12 pipeline. I don't think that metric tells you much without additional context. Sometimes a team can more easily hit their goals with a smaller pipeline and better conversion rates. It's easy to assume your GTM strate......Read More

1766 Views

Upcoming AMAs

Stakeholder Management

Lauren Davis

Director, Revenue Operations

Marketing / Revenue Ops Alignment

Ana Rottaro

Head of Revenue Operations

Revenue Ops Career Path

Kayvan Dastgheib

Global Head of Revenue Strategy & Operations

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How can revops and the CS leader work together without anyone feeling like revops is “stepping on cs toes?”

2 Answers

4,248 Views

Lauren Davis

Checkr Director, Revenue Operations • December 6

Never underestimate the importance of building strong relationships at work. I honestly think all of this stems from building good relationships with the leadership across the teams and showing how RevOps can help CS improve, operate more efficiently, and achieve their goals. The fact of the m......Read More

3435 Views

Marketing and sales don’t understand the reasons that drive lost renewals and they just seem to blame CS. How can revops help align with all departments so that we can all work together to understand the challenges facing renewals?

2 Answers

2,014 Views

Akira Mamizuka

LinkedIn Vice President of Global Sales Operations, SaaS • January 10

Correlation between Go-to-Market actions and renewal success is one of the most studied areas in SaaS firms. Although the answer will vary for each firm, having a data driven point of view on actions and indicators that lead to positive renewal outcomes is imperative. Examples of actions and indi......Read More

1730 Views

What are the most important revenue operations skills or perspectives that others inside an organization could benefit from that would improve their day to day work?

2 Answers

2,288 Views

Brian Vass

Paycor VP, Customer Experience Operations • November 17

RevOps professionals have a lot to offer other parts of the business. They have valuable experience driving GoToMarket strategies, improving processes, leveraging technology to improve productivity, using data to tell stories, and much more. These are valuable skills that are easily transferrable......Read More

1526 Views

What does your revenue operations team org structure look like?

8 Answers

7,871 Views

James Darragh

dbt Labs Head of Revenue Operations • December 7

We have a centralized ops team at dbt Labs - rolling up to the G&A org. I've worked in both siloed and centralized operations teams in the past and have a strong preference for a centralized structure (i.e. all rev ops functions roll up to one leader vs. marketing ops rolling up to a CMO and sale......Read More

827 Views

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What's a good way to think about, contextualize, and approach a 30/60/90 plan if you've never done one before, when you're new to revenue operations?

3 Answers

3,368 Views

Daniel Lambert

dbt Labs Director of Marketing Operations • March 16

My recommendation to anyone trying to craft a good 30/60/90 day plan is to first read the book The First 90 Days (https://www.amazon.com/First-Days-Updated-Expanded-Strategies/dp/B00CH7FE1O/ref=sr_1_1?crid=332LCCJEJ62Z8&keywords=first+90+days&qid=1678744873&sprefix=first+90+day%2Caps%2C111&sr=8-1......Read More

1509 Views

How do you communicate revenue operations updates and activities to the rest of the company?

1 Answer

1,102 Views

Saad Farooq

DigitalOcean Director of Revenue Operations / Customer Care • January 4

There are a variety of ways that revenue operations teams can communicate updates and activities to the rest of the company. Some potential options could include: 1. Regular meetings: Scheduling regular meetings with relevant teams and stakeholders can be an effective way to share updates a......Read More

1102 Views

What metrics do you use to justify a pay raise?

2 Answers

1,888 Views

Blake Cummins

Wolt Director, Head of Global Sales Strategy & Operations • January 18

To justify a promotion you want to be able to show impact, followership and consistency. You want to be able to say 1. this is what I did 2. this is how I did it 3. I'm operating at this level consistently. 1. Impact: show with numbers the impact that your initiatives had on the business, and......Read More

1526 Views

What questions should you ask during your one-on-ones with your cross-functional teams during your first month at the company?

3 Answers

2,036 Views

Alok Kolekar

Podium Sr. Director, Revenue Operations • June 15

Generally I like to ask people their their top 2-3 priorities and/or pain points which forces people to think about their most pressing issues and helps me formulate my 30/60 day plan around those responses. Having said that, here are some specific questions I would consider: * How do you int......Read More

573 Views

What are good OKRs for revenue operations?

3 Answers

1,837 Views

Ken Liu

Databricks Director - Sales Strategy & Operations • March 13

Since what constitutes a good OKR is contextual by org, I'll share guiding principles I use to develop strong rev ops OKRs: 1. Align OKRS directly/indirectly to the company's top priorities 2. Vet OKRs with key stakeholders in the org 3. Define OKRs with key results that are easily understo......Read More