2 Answers
5,600 Views
Shirin Sharif
Adobe Sr. Director, Revenue Operations • November 17
The hard skills are table stakes: ability to analyze data and turn data into insights The most important soft skill, and the x-factor in my opinion, is having a thick skin. This is a thankless role at times, where you get blamed when things are wrong but get minimal or no credit when the sales t......Read More
3700 Views
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7 Answers
23,064 Views
Blake Cummins
Wolt Director, Head of Global Sales Strategy & Operations • January 19
Career path will vary widely depending on the person. I'll answer this question with the view of "how do I progress my career path in rev ops": 1. Be consistent in your day to day: Build a reputation as a dependable teammate that will get the job done. Do this by hitting timelines, taking owne......Read More
4496 Views
4 Answers
4,475 Views
Michael Hargis
Tealium SVP, Revenue Operations • November 16
My first piece of advice would be to learn. Learn as much as you can about the total addressable market, the product market fit and the buyer's journey for the product or service that your new company is selling. Spend time in the field with sales and SDRs. Read online reviews about your company.......Read More
2646 Views
1 Answer
2,992 Views
Lauren Davis
Checkr Director, Revenue Operations • December 7
The answer is, it depends. It depends on exactly what you're referring to when you say "customer data," how your org is setup, and where the data lives. Customer data is many things: * Firmographic/demographic information * Contract, pricing, billing information * Product usage * Communi......Read More
2992 Views
3 Answers
2,789 Views
Andrew Kodner
Bazaarvoice VP, Revenue Operations • December 1
When it comes to cross functional items, ownership has to be a partnership to succeed. While Revenue Operations may be the primary on Territory planning and Pipeline target setting, IT might take the lead on systems and tools, in close partnership with RevOps. In earlier stage environments, most ......Read More
1728 Views
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James Darragh
dbt Labs Head of Revenue Operations • December 8
Rev ops should be a Day 2 hire - the systems and tools a company are implementing from very early days (e.g. SFDC) would benefit from a dedicated operations person to ensure that things are being built for scale. I may be biased as an ops person myself, but I think it’s extremely important to inv......Read More
1396 Views
3 Answers
3,424 Views
Daniel Lambert
dbt Labs Director of Marketing Operations • March 17
My recommendation to anyone trying to craft a good 30/60/90 day plan is to first read the book The First 90 Days (https://www.amazon.com/First-Days-Updated-Expanded-Strategies/dp/B00CH7FE1O/ref=sr_1_1?crid=332LCCJEJ62Z8&keywords=first+90+days&qid=1678744873&sprefix=first+90+day%2Caps%2C111&sr=8-1......Read More
1528 Views
1 Answer
974 Views
Kayvan Dastgheib
Tegus Global Head of Revenue Strategy & Operations • January 25
My interactions with the C-Suite fall into several major buckets. * 1:1's [CEO, Chief Revenue Officer, Chief Financial Officer, Chief Marketing Officer, Chief Product Officer, etc.]: Depending on the role, these can vary from weekly to monthly depending on the level of dependency of our f......Read More
974 Views
2 Answers
1,902 Views
Brian Vass
Paycor VP, Customer Experience Operations • November 18
That's a tough one. A few ideas: * Thank your boss for the feedback and ask him/her for suggestions on how to improve. Ask for specific examples. Ask "what are others doing that I am not?". If I were your boss in this example, I would want to know that you are struggling with the feedb......Read More
1162 Views
9 Answers
12,258 Views
Alok Kolekar
Podium Sr. Director, Revenue Operations • June 16
My framework for prioritizing is a bit qualitative in that it is something I have gotten a feel for over time. In general I will try to allocate: * 25%-30% of my time on long-term strategic priorities (eg: Optimizing territories for improved rep performance, improving attach rates for futur......Read More
852 Views
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