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Samantha Ugulava

AMA: Atlassian Product Leader, Enterprise Agility, Samantha Ugulava on Product Vision


November 23, 2022 @ 10:00AM PT

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  1. When creating your product vision statement, what do you research?

    Samantha Ugulava
    Samantha Ugulava

    Atlassian Senior Product Manager, Enterprise Agility • 3y

    A product vision statement is a short, concise, and aspirational set of goals for your product. As a Product Manager, you will need to develop a deep understanding of your company, customers, compeititors, and teammates. Research will depend entirely on your level of understanding of these areas.  For the past 2 years, I led the Confluence Content Experience team at Atlassian. My team owned the creating and publishing workflow and our product vision statement looked like this: Our goal is to hel ...Read More

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  2. In what tangible ways should your product vision dictate the day to day decisions your product development team makes?

    Samantha Ugulava
    Samantha Ugulava

    Atlassian Senior Product Manager, Enterprise Agility • 3y

    Great product visions rally a team around a set of clear and concise goals. That vision represents the team's focus and can be a helpful tool when the team needs to make a decision or is starting to be misaligned.  In college, I had a marketing professor who was known by a simple tagline: "Lose your focus. Lose your shirt." No matter how much experience you have building products, it's so easy to get distracted and start to solving problems without proper validation. As Product Managers, it's ou ...Read More

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  3. When pivoting to a new product vision, what next steps would you take?

    Samantha Ugulava
    Samantha Ugulava

    Atlassian Senior Product Manager, Enterprise Agility • 3y

    In my experience, I've found the best way to successfully pivot your product vision is to make sure your stakeholders are clear on the why, when, and how. Part of bringing a vision to life is rallying your team and getting your stakeholders excited about what's to come. In my last three roles, I've been hired to lead product teams that have recently gone through a lot of turnover. The designers and engineers appear to be skeptical of product, demoralized, and disconnected from the rest of the or ...Read More

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  4. Is a product vision statement worth user testing?

    Samantha Ugulava
    Samantha Ugulava

    Atlassian Senior Product Manager, Enterprise Agility • 3y

    Product visions should always be customer-focused. I'm not sure that you need to actually show your vision statement to users to get their feedback, but your vision should be informed by the user problems and product goals that your team hopes to solve over the next few years. In order to do that, you need to know your users intimately, and that often requires customer research and reviewing product data. 

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  5. How does the approach vary between a software product and a hybrid product (e.g. a router with embedded sftware)?

    Samantha Ugulava
    Samantha Ugulava

    Atlassian Senior Product Manager, Enterprise Agility • 3y

    I think the biggest difference between crafting software vs. hybrid product vision statements comes down to scale. It's much faster to build, test, and learn with software product than products that touch hardware. With software, you can scale your product and customer base very quickly, whereas, hardware can take months, or even years to iterate and drive value.  Over the course of my career, I've worked on mobile, web, and hybrid (mobile + hardware) products. A few years ago, I worked at Hudl ...Read More

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