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Tara Wellington

Tara Wellington

BILL Senior Director of Product Management

AMA: BILL Senior Director of Product Management, Tara Wellington
on Product Management Skills

December 19 @ 10:00AM PST
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BILL Senior Director of Product Management, Tara Wellington on Product Management Skills
Top Questions
Tara Wellington
Tara Wellington
BILL Senior Director of Product ManagementDecember 19
Product leadership is a delicate mix between hard and soft skills - and soft skills are required in any leadership position. Hard Skills: The further you move up the management chain in product, the more the hard skills move from being just product management skills to more general management......Read More
406 Views
1 request
Tara Wellington
Tara Wellington
BILL Senior Director of Product ManagementDecember 19
If you had to only have one, I think it is easier to have soft skills and then learn the hard skills. I have done a lot of hiring for product managers both out of college and out of customer service who did not have any hard product skills. What they did have was: * Empathy * Customer focus ......Read More
378 Views
1 request
Tara Wellington
Tara Wellington
BILL Senior Director of Product ManagementDecember 19
Product management skills are a little tough to nail down, because unlike engineering or design, there is not one set of skills that work for all product managers. Product management needs can be different by industry, company, organization, teams, etc. However, there are 5 key skill categories t......Read More
389 Views
1 request
Tara Wellington
Tara Wellington
BILL Senior Director of Product ManagementDecember 19
The process that I go through when setting a vision when I join a new company is: * Listen & Learn * Research & Optionality * Draft & Edit * Share Listen & Learn It is very hard to write a product vision with no context. When I start at a new company, I try not to make any decisions f......Read More
390 Views
1 request
Tara Wellington
Tara Wellington
BILL Senior Director of Product ManagementDecember 19
Retaining good talent can be hard - especially when your budget is tight and competitors are able to offer your PMs more money and new experiences where they can learn. In order to retain good talent there are 3 key steps you need to take for EVERY employee on your team. * Step 1: Understand ......Read More
369 Views
1 request
Tara Wellington
Tara Wellington
BILL Senior Director of Product ManagementDecember 19
The role that UX plays in product management can vary depending on what type of PM role you are in. If you are working on a platform team building ML models or a growth team dedicated to pricing, the role of UX may not be as prominent as it would be if you are on a feature or workflow team. Howev......Read More
411 Views
1 request
Tara Wellington
Tara Wellington
BILL Senior Director of Product ManagementDecember 19
There are 3 main skills that product managers are known for that I think ALL members of an organization can benefit from: * Customer empathy * Communication * Collaboration Customer Empathy: While this is a key skill all product managers should have - it is something that EVERYONE in the......Read More
402 Views
1 request
Tara Wellington
Tara Wellington
BILL Senior Director of Product ManagementDecember 19
Storytelling. Communication is a prerequisite for any PM, but storytelling is communication with impact at its core. When you move from just communication into storytelling, you move from sharing information to inspiring, motivating, influencing, and activating your audience. For PMs, they ......Read More
403 Views
1 request