AMA: Care Solace Chief Product Officer, Vasudha Mithal on AI Product Management

Generally, there is a lot of awareness and excitement about the potential of AI. The specifics depends on the type of customer you are looking at.Enterprise - One of our ...

I'd approach this with any risk vs. reward framework.Autonomy >> User Control is introducing more risk. Do you get enough of a reward for that?Autonomy << Use...

This really depends on how you segment your customers but as a general example:Start with internal users first. Member support, operations, finance are all great places t...

Successful use of AI should solve a user problem and tie in seamlessly with your core product KPIs. There shouldn't be a need for separate AI measures, with a few perform...

Absolutely! AI has been a massive productivity boost. A few loud and clear examples:Prototyping tools have now become an everyday playground to brainstorm new ideas, get ...

As prototyping and actual development gains more and more velocity, the true bottleneck is increasingly becoming to narrow down on the correct user problem to focus on. T...

It is an exciting time for PMs to evolve their toolkits! Good PMs will have a killer AI stack that they will modify depending on their industry, user case and product sta...