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AMA: HubSpot Group Product Manager, Payments & Commerce, Kie Watanabe on Product Strategy
October 13 @ 10:00AM PST
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HubSpot Group Product Manager, Payments & Commerce, Kie Watanabe on Product Strategy
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Kie Watanabe
HubSpot Group Product Manager • October 13
This is a two-part question. Let me first articulate how I like coming up with ideas for new opportunities, followed by how I like to make decisions about what to build. Hopefully, you don’t mind that I’m thinking about “opportunities” because it might not always be a feature that’s the right sol......Read More
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Kie Watanabe
HubSpot Group Product Manager • October 13
Success metrics and voice of the customer. Ideally, at the time of defining a product strategy, you’ve also invested time in thinking about specific Goals that are important to measure progress against it. The goals should be time bound and specific and may include product usage, customer satisfa......Read More
3008 Views
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Kie Watanabe
HubSpot Group Product Manager • October 13
In my previous answer, re: finding the right opportunities + making decisions - I mentioned four lenses (Customer, Business, Market, and Technology) as key components of coming up with ideas and making decisions. The best advice I have to offer is to be intentional about spending time developing ......Read More
4997 Views
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Kie Watanabe
HubSpot Group Product Manager • October 13
Going from an IC PM to a manager role was one of the most gratifying transitions in my career. Having been a manager before in a different context prior to becoming a Group Product Manager at HubSpot, I had some prior experience leading teams and operating in an environment with broader scope and......Read More
3921 Views
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Kie Watanabe
HubSpot Group Product Manager • October 13
Lots of balancing! Balancing effectively summarizes the job of a PM. Jokes aside... Balancing user requests v. optimal design I pay much closer attention to the user's pain (vs. the user's request). Abstracting the problems we’re trying to solve creates room for the team to take in further......Read More
1683 Views
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