How do you balance prioritizing current customer needs vs where technology is going with AI?
Nextiva Head of Product, Developer Ecosystem | Formerly VP Product at Localytics, Crayon, Redox, CoreStory • 1y
I think this question is fundamentally flawed. A strong PM will work to discover customer needs and determined how best to meet them, not take verbatim feature requests.
Going forward, more solutions to customer problems will be built around AI since it can often provide better solutions than older technology. Companies should be wondering how their industry can benefit from AI, build an AI strategy and ask PMs to look for AI solutions first.
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