AMA: Nextiva Head of Product, Developer Ecosystem, Bryan Dunn on AI Product Management

AI is going to compress the parts of the PM job that were already commoditizing: writing PRDs, synthesizing research notes, building slide decks, drafting status updates. If those tasks were the bulk of your value as a PM, you were already in trouble before AI showed up. What differentiates great PMs hasn't changed. AI just makes it more obvious. 1. Customer proximity. The single most durable advantage a PM can have is genuine, firsthand understanding of the customer. AI can summarize call trans ...Read More

The hardest product discipline right now isn't building AI features. It's saying no to the ones that demo well but don't compound into real value. AI makes it possible to ship faster than ever, which means you can also waste resources faster than ever. Apply the highest order bit. In binary, flipping a higher-order bit outweighs flipping all the lower-order bits combined. 1000 is bigger than 0111. The same is true for your roadmap. Before adding any AI feature, ask: is this the highest order bit ...Read More