AMA: Pendo Chief Product Officer, Trisha Price on Product Management KPI's

It is important to focus on outcomes, not only shipping features. We can deliver features and not deliver outcomes, so in terms of KPIs, I tend to focus on ARR, or beta s...

KPIs need to be relatable to the team and part of your product and company cadence. They also need to tie to the company goals. I like to utilize yearly and quarterly pla...

Product strategy is broad, so I like to break this down into pieces. At Pendo, at least twice a year the product leadership team completes a written update of the strateg...

This depends on where the product is in its lifecycle, but in general, product usage (growth of number of users, breadth of features used, and frequency of usage) are gre...

There are so many great tools out there! We recently used NotebookLM to create a "podcast" style update for a product strategy. It was a lot of fun and worked well. We pr...