Daniel Waas

AMA: AppFolio Vice President Product Marketing, Daniel Waas on Influencing without Authority

April 6 @ 10:00AM PT
View AMA Answers
Daniel Waas
AppFolio Vice President Product Marketing4y
To be an effective product marketer my view is that you need to be a deep expert on your product. You don't need the same technical expertise as your product management c...
...Read More
1360 Views
4 requests
Daniel Waas
AppFolio Vice President Product Marketing4y
Set boundaries and clear expectations with the various stakeholders you work with. Don't commit to crazy timelines. If a crazy timeline is unavoidable, communicate what ...
...Read More
622 Views
2 requests
Daniel Waas
AppFolio Vice President Product Marketing4y
See my answer to a similar question on this page. You'll need to build trust and rapport with them and you do this by knowing your stuff, bringing unique insights, and ha...
...Read More
339 Views
3 requests
How do product marketing key stakeholders from other departments change as your company grows?
Ex) <10 employees you meet with CEO and Head of Product—how does this change when you're 100, 500, 1000 employees?
Daniel Waas
AppFolio Vice President Product Marketing4y
Regardless of the size of the organization, there will always be a marketing and a product leader. They are your critical partners. Even in very large organizations with ...
...Read More
428 Views
1 request
Daniel Waas
AppFolio Vice President Product Marketing4y
You need to earn your seat at the table by repeatedly bringing fresh insights and a distinct point of view to the table. To influence product strategy and the roadmap you...
...Read More
417 Views
2 requests
Daniel Waas
AppFolio Vice President Product Marketing4y
I have led product marketing teams that reported into marketing and others that reported into product. I've been reorganized from one to the other twice. I don't find it ...
...Read More
440 Views
2 requests
How do you manage people who don't necessarily report into you?
This could be while giving feedback on a piece of work? Or getting them to prioritise the project you're running.
Daniel Waas
AppFolio Vice President Product Marketing4y
You will need to win their respect and trust. To do that you need to... know your stuff be humble give ample positive feedback understand their agenda and help them adv...
...Read More
383 Views
3 requests
How do you drive culture change with market research?
I'm hoping to influence Product and Design to talk to users more and build a clear picture of our user. The team will often refer to themselves as "the consumer" when they're not in our target demographic?
Daniel Waas
AppFolio Vice President Product Marketing4y
I'd say lead the way. Use a traditional PMM responsibility like refreshing your buyer personas as a reason to kick off a joint research project and pull in your partners ...
...Read More
2621 Views
1 request
Daniel Waas
AppFolio Vice President Product Marketing4y
There are many answers to this question depending on how large your team is, how much budget you have, etc. Some pointers: Get clear on your goals for your product mar...
...Read More
492 Views
3 requests
Daniel Waas
AppFolio Vice President Product Marketing4y
Influence comes from repeatedly bringing fresh insights and a distinct point of view to the table. To influence product strategy and the roadmap you need to take a broade...
...Read More
1453 Views
5 requests
Daniel Waas
AppFolio Vice President Product Marketing4y
My biggest accomplishment was in a prior role at a different company for a SaaS product. I was able to persuade the product and executive leadership team to invest in a r...
...Read More
1118 Views
5 requests
Daniel Waas
AppFolio Vice President Product Marketing4y
We're actually in the middle of a project like that. For major launches with large cross-functional teams, there is a point of transition when you, as you say "pivot towa...
...Read More
1177 Views
1 request
Daniel Waas
AppFolio Vice President Product Marketing4y
That's a great question and actually my answer to some of the other questions asked today. The way to influence without authority is to build credibility and trust. My th...
...Read More
1202 Views
5 requests