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Marina Ben-Zvi

AMA: Blueshift Former Sr. Director, Product Marketing, Marina Ben-Zvi on Competitive Positioning


December 14, 2021 @ 10:00AM PT

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  1. What messaging and persona framework do you use and how much of competitive positioning do you cover in Messaging?

    Marina Ben-Zvi
    Marina Ben-Zvi

    Atlassian Product Marketing Leader • 4y

    There are a lot of great frameworks out there and they all have common elements. I recommend reviewing a few and customizing to what’s relevant and actionable for your company. I like to include: our differentiated POV positioning statement (internal-facing) tag-line brand personality value pop 25/50/75 word descriptions 3 messaging pillars with core message, use case, business benefits, and proof points under each high level persona descriptions and messaging by persona Competitive positioning ...Read More

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  2. How do you create competitive intel that is really beneficial to sales (i.e. they actually read and use it)?

    Marina Ben-Zvi
    Marina Ben-Zvi

    Atlassian Product Marketing Leader • 4y

    Love this question, because if sales doesn’t use your competitive intel then what’s the point of investing time at the expense of your other competing priorities. A few things I recommend: Work with your sales leaders and sales enablement (if you have sales enablement) to determine the best format, channels, and cadence for competitive intel. Make sure it’s easily accessible since reps won’t waste time searching for it. What works best depends on your sales team and their preferences. Make it ac ...Read More

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    2 requests
  3. What are your top 3 methods for conducting effective competitive research?

    Marina Ben-Zvi
    Marina Ben-Zvi

    Atlassian Product Marketing Leader • 4y

    I’ve found the top 3 sources of competitive research to be: Peer review sites. G2 and other review sites are the best source of information because it comes straight from the users. Even though most reviews will be positive, pay close attention to the low star reviews and what customers say in the dislike section within the positive reviews. This is where you’ll find your kill points. Competitors’ content. Deep dive into what they post on their website - videos, guides, documentation, case studi ...Read More

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  4. How do you think about pricing and packaging as it relates to competitive positioning?

    Marina Ben-Zvi
    Marina Ben-Zvi

    Atlassian Product Marketing Leader • 4y

    Positioning (which by definition is competitive positioning since it carves out a place in the market where you are the clear winner) is your strategy. It defines who you're for and how you'll win.  As a result, not only pricing and packaging but your marketing strategy, product roadmap, partnership strategy, etc are designed to deliver on that position.

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  5. What's your approach to competitive differentiation?

    How does this inform your core messaging, how do you enable sales to understand what makes you different/better, how do you know if it's working with your target buyers?

    Marina Ben-Zvi
    Marina Ben-Zvi

    Atlassian Product Marketing Leader • 4y

    Competitive differentiation is what forms your positioning and what you build your messaging around. With how crowded every market category is now its essential to nail your differentiation and then communicate it through your messaging and the rest of the go-to-market. Enabling sales effectively requires making the competitive information actionable and easily digestible. Whether you’re creating battlecards, sharing competitive updates in Slack, or leading a competitive play sales training dist ...Read More

    1,517 Views
    1 request
  6. What are some of the best practices and tools that you use to determine competitive positioning that you could recommend?

    Marina Ben-Zvi
    Marina Ben-Zvi

    Atlassian Product Marketing Leader • 4y

    To determine the competitive position in which you’re a clear winner and have unique strengths, try the following: SWOT analysis Competitive map plotted against two axis of the main attributes/values that matter to your CUSTOMERS, not your company Customer/Company/Competitor values venn diagram to identify your unique value points (where company and customer overlap), where its a draw (all 3 overlap and where copy-cat messaging stems from), where you lose (where customer and competitor overlap), ...Read More

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  7. How do you systematically organize & update your competitive intel when there's so much new information that can flow in every day?

    Marina Ben-Zvi
    Marina Ben-Zvi

    Atlassian Product Marketing Leader • 4y

    This is a great question because without a framework for competitive intel you’ll get overwhelmed and lost in the noise. Here’s a few tips to get started: Define and tier your competitors. Every industry is saturated and you can’t track every competitor or alternative that your sales team comes across. Bucket your competition into tier 1 (who you’re always going head-to-head with), tier 2 (other common players you come across in deals), and up-and-coming competitors to keep an eye on. Keep the t ...Read More

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  8. How do you stay on top of competitors when it's a crowded market and things are changing every day?

    Marina Ben-Zvi
    Marina Ben-Zvi

    Atlassian Product Marketing Leader • 4y

    Similar to an earlier question: (1) define and tier your competitors, (2) determine the competitive assets you need, (3) set your cadence, (4) invest in a Competitive Intelligence platform, and (5) block off an hour or so weekly to review competitive updates. For competitive intelligence to be fresh, relevant, actionable, and accessible you need the right tools. PMM has too much on their plate to stay on top of all the competitive moves. If competitive intelligence is important to winning deals, ...Read More

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    2 requests