Kate Sheridan

AMA: Bolt Director of Product Marketing, Kate Sheridan on Category Creation

August 24 @ 10:00AM PT
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Kate Sheridan
Upgrade, Director of Product Marketing3y
Naming is important! Ideally your category is established enough that there are industry terms that you can use. That way you're building brand equity for your brand name...
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1795 Views
3 requests
Kate Sheridan
Upgrade, Director of Product Marketing3y
It's important that everyone who works at your company understands your value propositions and differentiators. At Salesforce we did a corporate messaging certification o...
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1250 Views
2 requests
How much effort is it to market products that create new categories? As in time and touches vs. existing products.
Or in other words, what is the education/definition effort vs. competitive differentiation effort in a known category
Kate Sheridan
Upgrade, Director of Product Marketing3y
This comparison reminds me of retailers marketing to new vs. existing shoppers. It's 5 times more expensive to acquire a new customer compared to getting an existing cust...
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924 Views
2 requests
Kate Sheridan
Upgrade, Director of Product Marketing3y
If you're building demand for a new category, it's ideal that there's runway for a platform and not just a handful of features. Can you start in one area that you're uniq...
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1086 Views
2 requests
Kate Sheridan
Upgrade, Director of Product Marketing3y
Awareness and the top of the funnel are key. With a new category, you'll need to make prospects aware of the problem you're solving and convince them that this is a prob...
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2000 Views
2 requests