Erin Gunaratna

AMA: Yext Former Senior Director, Product Marketing, Erin Gunaratna on Product and Feature Launches

January 20 @ 10:00AM PT
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Erin Gunaratna
Chargebee VP, Corporate Marketing & Comms [Prev. Product Marketing]5y
When I interview candidates for PMM positions, one of the “x factors” that I always look for is humility — but not just because I want to hire good team players. People...
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1123 Views
2 requests
Erin Gunaratna
Chargebee VP, Corporate Marketing & Comms [Prev. Product Marketing]5y
I think it’s very familiar in PMM to be combing through everything the night before a launch and feel a little anxiety! We typically handle this “pre-mortem” work in two ...
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890 Views
2 requests
Erin Gunaratna
Chargebee VP, Corporate Marketing & Comms [Prev. Product Marketing]5y
Just like not all launches are created equal, not all companies will take the same approach to categorizing or prioritizing launch tiers. However, there are certainly pat...
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2637 Views
4 requests
Erin Gunaratna
Chargebee VP, Corporate Marketing & Comms [Prev. Product Marketing]5y
I’m lucky to partner with a great Enablement team at Yext, so I cannot take credit for everything I mention in this answer! But, we’ve treated our best enablement efforts...
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802 Views
2 requests
Erin Gunaratna
Chargebee VP, Corporate Marketing & Comms [Prev. Product Marketing]5y
In my answer to the “not all launches are created equal” question, I laid out some options for communications channels to pursue based on the tier that you assign a given...
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1700 Views
3 requests
Erin Gunaratna
Chargebee VP, Corporate Marketing & Comms [Prev. Product Marketing]5y
Seems like whoever asked this question may be a bit familiar with my world over at Yext! :) In the 6+ years I’ve been lucky to work here, we’ve transformed from a single-...
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1529 Views
4 requests
Erin Gunaratna
Chargebee VP, Corporate Marketing & Comms [Prev. Product Marketing]5y
Honestly, the less “flashy” launches are often my favorites, because these releases may have a smaller audience than a major launch would have, but if you do them right, ...
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1588 Views
3 requests
Erin Gunaratna
Chargebee VP, Corporate Marketing & Comms [Prev. Product Marketing]5y
Oh, to be so lucky as to have a long beta period for everything! A beta is a blessing!When planning for any launch, we don’t know what we don’t know. Beta periods are fan...
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2032 Views
2 requests
Erin Gunaratna
Chargebee VP, Corporate Marketing & Comms [Prev. Product Marketing]5y
I cannot claim expertise in FinTech or in the DACH market, so my best advice here is to research launch plan frameworks and pick one. Pragmatic Institute, Product Marketi...
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1740 Views
2 requests