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7 Answers
21,001 Views
Daniel Lambert
dbt Labs Director of Marketing Operations • March 16
I think the revenue operations career path is anything but typical. It's part of the reason why there's so little training and education around how to be a revenue operations leader, and why there is so much demand for good talent. The ways that I've seen people successfully enter and expand w......Read More
3908 Views
5 Answers
7,183 Views
As a RevOps leader, a key capability that I rely on is conversational intelligence to complement a data-driven quantitive approach. The B2B SaaS market and buyer preferences are changing at such a rapid pace and it's super important to stay plugged into what is on the minds of your prospects, cus......Read More
2475 Views
3 Answers
3,443 Views
Michael Hargis
Tealium SVP, Revenue Operations • November 15
I'd start by reading Measure What Matters by John Doerr. It's a great resource to truly understand the OKR system with actionable templates and examples. Buy copies for your leadership team and work on developing this muscle as a team. The trick is not so much the OKRs themselves, but it's behavi......Read More
2465 Views
3 Answers
7,134 Views
Blake Cummins
Wolt Director, Head of Global Sales Strategy & Operations • January 18
I love questions that demonstrate curiosity, scrappiness, operational excellence and enthusiasm for the business. One of my favorite Q/As below Q: Walk me through an example of how you impacted the business? how did you discover the opportunity, execute on it, and ultimately how did it impact ......Read More
1382 Views
3 Answers
2,694 Views
Ana Rottaro
ClockWise Head of Revenue Operations • January 10
Days 0-30: Discovery and Reporting 1. Go through the process of understanding necessary RevOps initiatives as noted in the question “What's your framework to prioritizing needs/deliverables when you're the first revenue operations manager at a company establishing the function?” 2.......Read More
1522 Views
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3 Answers
2,861 Views
James Darragh
dbt Labs Head of Revenue Operations • December 7
Rev ops should be a Day 2 hire - the systems and tools a company are implementing from very early days (e.g. SFDC) would benefit from a dedicated operations person to ensure that things are being built for scale. I may be biased as an ops person myself, but I think it’s extremely important to inv......Read More
1262 Views
2 Answers
3,361 Views
Lauren Davis
Checkr Director, Revenue Operations • December 6
RevOps’ role is to understand the entire customer journey, each team’s role, the company strategy, and how all those pieces mesh. While each GTM team (sales, marketing, customer success) is and should be focused on executing and hitting today’s goals, RevOps is thinking about tomorrow’s goals, wh......Read More
2133 Views
1 Answer
1,360 Views
Brian Vass
Paycor VP, Customer Experience Operations • November 17
Hard skills: * Sales or marketing experiance. Gives you credibility with your internal customers. * CRM and related technologies. It's important to understand best practices and use cases for your tech strategy. * Financial analysis and budgeting. Good RevOps leaders are data-driven. S......Read More
1360 Views
3 Answers
2,184 Views
Akira Mamizuka
LinkedIn Vice President of Global Sales Operations, SaaS • March 30
If we think about the revenue flow in terms of a funnel, demand generation would be at the top and revenue or bookings at the bottom. KPI definition should follow roles & responsibilities. Along each step of the funnel, it is critical to first define: - Which function owns that step? - Wha......Read More
1309 Views
7 Answers
7,155 Views
Melissa Sinclair
Shopify Senior Revenue Operations Lead • November 2
My specific team is focussed on post-sales revenue operations. We are structured around a few aspects: 1. The Craft: Meaning merchant facing roles (ex. Customer Success, Sales, etc). My team is first split by that grain so they can really get to know the roles of those areas and develop strong s......Read More
483 Views
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