AMA: Jacky Ye on Establishing the Revenue Ops Function

I think it comes down to a few things and I don't think this is specific to revenue ops. I borrow this concept from one of my favorite Youtubers, Ali Abdaal, who notes in his upcoming book that meaningful work boils down to three P's - power, play, and people. And if you have a team or an organization that does all three well, you'll have a good chance of retaining people. Power is about autonomy and progress, the feeling that people have control over the work that they do. It also encapsulates ...Read More

Prior to joining Adobe, I worked as an economic consultant specializing in antitrust and competition. Like most consultants joining fresh out of undergrad, I saw consulting as a stepping stone and a great opportunity to learn a lot while figuring out what I wanted to do long term. At the time I was debating three exit ops: (1) get an MBA, (2) get a PhD in economics and become a professor, or (3) work in tech. After working for two years, the third option appealed to me most because it represente ...Read More

One of my managers is fond of saying that to succeed in this role, there's only two things you really need to know how to do - analyze data and tell a good story. There's a lot of detail we could unpack but when you distill it down, it comes down to whether or not you can take raw data - quantitative and qualitative - and write a compelling story about it to influence decision-making. In "business" speak, it's knowing how to mine insights, investigate hypotheses, model scenarios, and synthesize ...Read More