AMA: Salesforce Senior Director, Sales Strategy & Operations, Katie Cook on Revenue Ops KPIs
November 21 @ 10:00AM PT
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Salesforce Senior Director, Sales Strategy & Operations • 2y
I love this question because it gets beyond the nerdy numbers part of our job and gets to arguably the more difficult part--LEADERSHIP! Sales Strategist are trusted busin...
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Salesforce Senior Director, Sales Strategy & Operations • 2y
So I may get drummed out of the Sales Strategy business for this answer, but I would have to say "raw" Pipe Generation. Yes Yes I know thats crazy! I very specifically in...
1708 Views
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Salesforce Senior Director, Sales Strategy & Operations • 2y
The KPI that I tend to disagree with the most is hiring targets (I am using the term KPI very loosely here as some revenue ops are not involved with headcount planning). ...
1524 Views
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Salesforce Senior Director, Sales Strategy & Operations • 2y
GREAT question. The biggest gap I often see when it comes to KPIs is not including personnel characteristics. Things like tenure, time in role, geographic distance to c...
1253 Views
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Salesforce Senior Director, Sales Strategy & Operations • 2y
OOF! Asking the hard questions today! I love it! Yes you are 100% correct. I don't know how many times I felt like I should just get a dart board out or ask a magic 8 bal...
1415 Views
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