AMA: HubSpot Director of Sales, Sarah Mercedes (Osborne) on Sales Soft and Hard Skills

To last long in sales, you must have a growth mindset. A sales career is a constant loop of effort, rejection, learning, improvement, and results. With a growth mindset, ...

The two that immediately come to mind are discovery and negotiation. Discovery- Being naturally curious, seeking to understand, knowing how to ask 2nd and 3rd layer quest...

The question to ask yourself is what outputs are you looking to influence by sharpening soft skills? The coaching you lean into would be centered around improving the sof...

In my opinion, soft skills are harder to teach/coach and typically, if an individual embodies the right soft skills, it is easy to teach them or coach up on the hard skil...

Coachability- Those who are open to receiving and giving feedback with the goal of always improving will go farther than those who think they already know it all.Adaptabi...

Beyond the obvious things like making sure you have competitive comp and benefits and a great product to sell, these are a couple of other things that come to mind to ens...