AMA: GitLab Senior Director Customer Success Operations, Jeff Beaumont on Influencing the C-Suite

For the c-suite, it's intermittent and that makes each interaction (even a Slack!) that much more relevant. I tend to interact a lot with VPs and other directors.Because ...

Tie your work to a revenue driver, be a vocal advocate for company initiatives, and go the extra mile. Hit your numbers: While this sounds like a "duh" statement, it's ...

My first career was in public accounting. I theoretically had 9 different partners that could give me work at any time. Those 7 years taught me how to navigate disagreeme...

Your plan must be concise, strategic in nature, and has a high ROI.The other piece here is frequent communication. Make sure they hear from you, know you, and trust your ...

This is tough because it's easier said than done.Hit your target. Prove your capability with what's expected of you (e.g., renewal rates, engaging with customers...), and...