AMA: Calendly Chief Marketing Officer, Jessica Gilmartin on Influencing without Authority

I love this question. When you’re a small company, the stakeholders are a pretty small group: You’ll work with a small number of sales reps who generally serve similar cu...

This is a tricky one! First, you should assume that both stakeholders have good intent and that they’re willing to work together to resolve the issue. It’s critical to go...

I treat my cross-functional partners as if they’re my customers. So, I spend most of my 1/1 time with them learning about what they care most about, what key challenges t...

The most important thing around influence is clearly identifying and communicating how your work is contributing to sales success and ultimately having a positive impact ...

No matter where I am in my career, I always consider my work in the context of how I’m making the company more successful in achieving its goals. In other words, rather t...

We care a lot about clarity, both for our customers and our internal teams. So it’s important for us to build clarity into every step of the planning process: First, we...