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Deepti Pradeep

AMA: Adobe Senior Director of Product Management, Growth, Deepti Pradeep on Managing Growth for Mature Products


February 4 @ 9:00AM PT

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  1. How do you gather feedback from existing customers to enhance the user experience of mature products?

    Deepti Pradeep
    Deepti Pradeep

    Adobe Senior Director of Product Management & Growth (Creative Cloud) • 4mo

    Gathering feedback for a mature product is a continuous process. It requires moving beyond simple surveys to a multi-stage approach that informs both the Core and Growth roadmaps. Upfront Discovery & Design Validation User Research to Inform Priorities: Annually, prioritize a list of "Deep Study" topics (e.g., New User Onboarding, GenAI value, Feature X & Y co-use). These studies are the bedrock for long-term prioritization and design. User Testing on Designs: Whether it’s a core feature ...Read More

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  2. How do you manage the stakeholders and teams that have worked on these products for years?

    Deepti Pradeep
    Deepti Pradeep

    Adobe Senior Director of Product Management & Growth (Creative Cloud) • 4mo

    Joining a team of experienced professionals who know more about the product than you can imagine, is a privilege. While they hold the history, you bring the "breath of fresh air" they often crave. When managed correctly, this partnership becomes a powerful engine for business impact. Listen First Before you can lead, you must learn. Long-tenured employees are a wealth of knowledge—not just regarding the product, but regarding workplace dynamics and institutional hurdles. Respect the History: Be ...Read More

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  3. How do you know when a new feature or an update has been successful?

    Deepti Pradeep
    Deepti Pradeep

    Adobe Senior Director of Product Management & Growth (Creative Cloud) • 4mo

    True success isn't measured at the moment of impact; it’s measured by sustained impact to core metrics against predicted forecasts, accounting for seasonality. While it is typical to see an initial spike in metrics—especially if the release coincides with a major event or press cycle—the 4–6 week mark is the true test. A successful feature must demonstrate a measurable, lasting lift in one or more of the following areas: Adoption & Active Usage Overall Product MAU or DAU: Does the feature li ...Read More

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  4. When do you know when a product is mature?

    Deepti Pradeep
    Deepti Pradeep

    Adobe Senior Director of Product Management & Growth (Creative Cloud) • 4mo

    Great question! The technical definition of a mature product is one that has attained mainstream adoption and reached a predictable growth rate. It has become cost-efficient, driving the profitability required to be the "cash cow" of the business. However, in a dynamic market, a truly mature product cannot afford to be complacent. Maturity is not a state of rest; it is a shift in how you evaluate and pursue Product-Market Fit (PMF). Markets shift constantly. A mature product stays relevant by co ...Read More

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  5. How do you prioritize features when managing mature products and growth initiatives?

    Deepti Pradeep
    Deepti Pradeep

    Adobe Senior Director of Product Management & Growth (Creative Cloud) • 4mo

    Prioritization isn't a one-size-fits-all exercise; it’s about aligning your roadmap with the specific "jobs to be done" for your product's current lifecycle phase, aligned to key business goals. Success requires core and growth teams to work in tandem, maintaining alignment through "locked" and "rolling" roadmaps every quarter. Strategic initiatives generally fall into two broad categories, with prioritization happening within each: Defend the Core & Innovate (Core Product) The objective her ...Read More

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