Paresh Vakhariya

AMA: Atlassian Director of Product Management (Confluence), Paresh Vakhariya on User Interviews

December 11 @ 10:00AM PT
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Paresh Vakhariya
Atlassian Director of Product Management (Confluence) | Formerly PayPal, eBay, Intel, Verizon1y
I was a UX designer and researcher before I became a PM. Here are some best practices I will certainly recommend.Ideally, it would be great to invite engineering and desi...
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Paresh Vakhariya
Atlassian Director of Product Management (Confluence) | Formerly PayPal, eBay, Intel, Verizon1y
Here are some common pitfalls to avoid:Ask Open-Ended and Neutral Questions: Avoid leading or biased questions that may skew the responses.Focus on Understanding Problems...
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Paresh Vakhariya
Atlassian Director of Product Management (Confluence) | Formerly PayPal, eBay, Intel, Verizon1y
Here are some tips:A simple yet comprehensive User Research plan that aligns all interviewers with the project’s objectives.Provide context about the product, target audi...
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Paresh Vakhariya
Atlassian Director of Product Management (Confluence) | Formerly PayPal, eBay, Intel, Verizon1y
Here are some ways you can include the findings on to the roadmap:Organize Findings into ThemesGroup findings into categories such as:User pain points: Challenges or frus...
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Paresh Vakhariya
Atlassian Director of Product Management (Confluence) | Formerly PayPal, eBay, Intel, Verizon1y
Here's some thoughts on how to strike the balance between qual and quant:Qualitative Data:Provides in-depth insights into why users behave a certain way.Useful for uncove...
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Paresh Vakhariya
Atlassian Director of Product Management (Confluence) | Formerly PayPal, eBay, Intel, Verizon1y
Here’s a list of tools I have used in my current and past roles:Participant recruiting: UserTesting.comConducting interviews: Zoom, Usertesting.com, UserZoomSurveys: Qual...
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