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Clara Lee

AMA: Automattic VP, Product & Operations (WooCommerce), Clara Lee on Product Management Soft and Hard Skills

July 27 @ 10:00AM PST
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Automattic VP, Product & Operations (WooCommerce), Clara Lee on Product Management Soft and Hard Skills
Top Questions
There is often a huge emphasis on analytical skills, instead of UX skills, when it comes to product management job descriptions. What role does UX play in product management?
Clara Lee
Clara Lee
Hootsuite VP, Product • July 28
I'm actually curious if this is widespread, as I've not seen in current or previous Product roles analytical skills being considered more valuable than UX...  While analytical skills are important for looking at customer data in aggregate and prioritizing problems by impact, UX skills help PMs......Read More
407 Views
2 requests
What are the most important soft and hard skills Product Managers can build to become successful in their field going forward?
Clara Lee
Clara Lee
Hootsuite VP, Product • July 28
Having worked in Product in completely opposite contexts, the most valuable soft and hard skills depend on several factors, including product maturity, organizational maturity, availability of supporting functions (e.g., Product Operations, Product Analysts, etc.), and company cultural norms.  ......Read More
1607 Views
2 requests
What is the most underrated soft skill of a high performing PM?
Clara Lee
Clara Lee
Hootsuite VP, Product • July 28
Sharp communication skills that enable proactive stakeholder management. This doesn't just mean blasting memos and updates to everyone, everywhere – it means:  * Speaking about what matters to who;  * Understanding what is the right timing; * And knowing which channels are most effective for ......Read More
579 Views
2 requests
How do you retain good talent, especially when PM roles are in such high demand across the industry?
Clara Lee
Clara Lee
Hootsuite VP, Product • July 28
I’ve worked in Product across two very different contexts – a company that favored complete alignment versus a company where autonomy was part of their cultural DNA.  While there are a lot factors that contribute to retention (industry trends, opportunities for career progression, compensation......Read More
306 Views
2 requests