AMA: Cisco Director of Product Management, Yogesh Paliwal on Product Management KPI’s
December 5 @ 10:00AM PT
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Cisco Director of Product Management • 1y
True OKRs should be cross-functional and not limited to specific areas such as Product Management, Design, UX, or SRE. The "Objective" (O) in OKRs should promote alignmen...
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Cisco Director of Product Management • 1y
Many data-driven Product Management (PM) teams often overlook long-term strategic KPIs, such as Customer Lifetime Value (CLV), by focusing on short-term metrics like quar...
3299 Views
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How do you define and set SLAs with engineers?
I'm currently struggling to define checkout error rates for our e-commerce platform. We're currently at 1.5%. Personally, I think it's too high. However, I have nothing to substantiate my opinion.
Cisco Director of Product Management • 1y
I am not an expert in ecom, will suggest below Compare historical and watch out for trajectoryAnalyze your data for pattern specific time, geo, day, specific step in tran...
2536 Views
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Cisco Director of Product Management • 1y
A product manager should prioritize addressing customer problems to create long-term value and profitability for the business. , there are several ineffective KPIs that w...
1535 Views
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