AMA: Doppler Principal Product Manager, James Heimbuck on Platform Product Management
March 26 @ 10:00AM PST
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Doppler Principal Product Manager, James Heimbuck on Platform Product Management
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James Heimbuck
Doppler Principal Product Manager • March 26
Hopefully there are some shared goals and a company or product vision to align your work to and if not you may need to write your own vision for the platform. For example if you were working on a platform that was driving a patient care portal with a 5 year vision to connect users to providers th......Read More
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James Heimbuck
Doppler Principal Product Manager • March 26
The exact metrics you collect and want to move can vary based on your circumstances. For some teams it may useful to count how many transactions are flowing through platform, for some latency in responses to the platform, for others actual money flowing through. No matter what your platform do......Read More
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James Heimbuck
Doppler Principal Product Manager • March 26
Before thinking about the possible solutions/features we could build it is important to make sure that the problem is the right one to be focused on right now. There may be times that the biggest problems are just not solvable right now, or that the known best solution would take more time than c......Read More
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James Heimbuck
Doppler Principal Product Manager • March 26
When thinking about the user input when prioritizing (amongst many inputs) there are some questions to answer. Here are some, but not all, of the ones I think about when new requests come my way. * What is your customer (the person or group using the platform) trying to do or solve for and......Read More
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James Heimbuck
Doppler Principal Product Manager • March 26
Platform teams can be very data driven if they have instrumented and are gathering good metrics but you have to get out of the office and get some qualitative data too! Go talk to your customer who is often a coworker. Grab time with developers on those teams to talk about what they are workin......Read More
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