James Heimbuck
Principal Product Manager, Doppler
Content
James Heimbuck
Doppler Principal Product Manager • November 17
When I search the internet for "Product management prioritization frameworks" I get back 3.2M results so the options are nearly limitless of what to choose. MoSCoW, RICE, Value vs. Effort, Kano, etc. find a method that makes sense to you and the data is mostly available to apply to the framework.......Read More
683 Views
James Heimbuck
Doppler Principal Product Manager • November 17
For an organization at this stage a product manager was probably brought in to help manage the vision, ensure the variety of customer requests and ideas are being reviewed and prioritized and the development teams are working on the right things. To do that there are a couple of key things you ne......Read More
628 Views
James Heimbuck
Doppler Principal Product Manager • November 17
It can be tempting when joining a new organization to find something small to ship but you should remember that shipping does not mean a "win", you want to drive a successful outcome. So instead of focusing on finding something to ship, focus on finding a way to improve an outcome. That might be ......Read More
488 Views
James Heimbuck
Doppler Principal Product Manager • November 17
In the first 30 days get to know the user you are building for, the problems that they have and how your product or feature solves that. Get to know your team and how they deliver solutions for that problem and what is getting in their way. Ask a lot of questions and take a lot of notes. Use t......Read More
436 Views
James Heimbuck
Doppler Principal Product Manager • March 27
The exact metrics you collect and want to move can vary based on your circumstances. For some teams it may useful to count how many transactions are flowing through platform, for some latency in responses to the platform, for others actual money flowing through. No matter what your platform do......Read More
426 Views
James Heimbuck
Doppler Principal Product Manager • March 27
Before thinking about the possible solutions/features we could build it is important to make sure that the problem is the right one to be focused on right now. There may be times that the biggest problems are just not solvable right now, or that the known best solution would take more time than c......Read More
415 Views
James Heimbuck
Doppler Principal Product Manager • November 17
There is a lot to learn from your new team when starting and it can be tempting to jump right into what they can help you build first or what their problems are and you will get to that soon enough. Before that I like to start building processes and systems so all of those groups can self-serve i......Read More
412 Views
James Heimbuck
Doppler Principal Product Manager • March 27
Hopefully there are some shared goals and a company or product vision to align your work to and if not you may need to write your own vision for the platform. For example if you were working on a platform that was driving a patient care portal with a 5 year vision to connect users to providers th......Read More
406 Views
James Heimbuck
Doppler Principal Product Manager • March 27
When thinking about the user input when prioritizing (amongst many inputs) there are some questions to answer. Here are some, but not all, of the ones I think about when new requests come my way. * What is your customer (the person or group using the platform) trying to do or solve for and......Read More
391 Views
James Heimbuck
Doppler Principal Product Manager • March 27
Platform teams can be very data driven if they have instrumented and are gathering good metrics but you have to get out of the office and get some qualitative data too! Go talk to your customer who is often a coworker. Grab time with developers on those teams to talk about what they are workin......Read More
390 Views
Credentials & Highlights
Principal Product Manager at Doppler
Formerly GitLab, Twilio/SendGrid
Top Product Management Mentor List
Product Management AMA Contributor
Knows About Developer Product Management, Product Management Skills, Technical Product Management......more