James Heimbuck

For an organization at this stage a product manager was probably brought in to help manage the vision, ensure the variety of customer requests and ideas are being reviewe...

When I search the internet for "Product management prioritization frameworks" I get back 3.2M results so the options are nearly limitless of what to choose. MoSCoW, RICE,...

The exact metrics you collect and want to move can vary based on your circumstances. For some teams it may useful to count how many transactions are flowing through platf...

Talk to customers, talk to customers and talk to customers!! Any time you have a chance to talk to a customer or a potential customer take it! I find that mixing qualita...

Great question! It's easy to fall into "i'm sure a user would want to ABC and then they would XYZ . . " and expand the scope of your first iteration. The process I have f...

It can be tempting when joining a new organization to find something small to ship but you should remember that shipping does not mean a "win", you want to drive a succes...

What is shared on the roadmap is all about who the audience is you are talking or preparing it for review and what incentives they have. Some things I have found success ...

Platform teams can be very data driven if they have instrumented and are gathering good metrics but you have to get out of the office and get some qualitative data too! ...

Before thinking about the possible solutions/features we could build it is important to make sure that the problem is the right one to be focused on right now. There may ...

Hopefully there are some shared goals and a company or product vision to align your work to and if not you may need to write your own vision for the platform. For example...