Pavan Kumar

AMA: Gainsight Director of Product Management, Pavan Kumar on Platform Product Management

May 8 @ 10:00AM PST
View AMA Answers
Gainsight Director of Product Management, Pavan Kumar on Platform Product Management
Top Questions
Pavan Kumar
Pavan Kumar
Gainsight Director, Product ManagementMay 8
Here is my fun take on this :) Morning: 1. Wake Up and Boot Up: Roll out of bed and fire up the (cold?) coffee machine – gotta get that energy level to max before diving into the day's quests! 2. Check Data Streams: Dive into the Matrix of emails and Slack messages. Gotta make sure......Read More
391 Views
1 request
Pavan Kumar
Pavan Kumar
Gainsight Director, Product ManagementMay 8
Aligning roadmaps for individual products with the broader platform is crucial for ensuring coherence, efficiency, and synergy across different aspects of the product ecosystem. Here are a few pointers: 1. Understand the Platform Vision: Begin by understanding the overarching vision and go......Read More
362 Views
1 request
Pavan Kumar
Pavan Kumar
Gainsight Director, Product ManagementMay 8
Identifying the highest impact projects on a platform team is like finding the rarest loot in a treasure chest—it takes strategy, analysis, and a bit of luck! Here are a few ways in which we can access the overall project impact (remember to wear a wholistic business lens vs approaching this as ......Read More
372 Views
1 request
Pavan Kumar
Pavan Kumar
Gainsight Director, Product ManagementMay 8
Identifying Ideal Customer Profiles (ICPs) from a platform perspective involves understanding the unique needs and characteristics of customers who derive the most value from the platform's offerings. When identifying ICPs, platform teams typically focus on defining characteristics that are relev......Read More
366 Views
1 request
Pavan Kumar
Pavan Kumar
Gainsight Director, Product ManagementMay 8
Here is a fun way to look at this: In the platform world, user feedback comes from both our internal development wizards and the external heroes using our products. It's like having a two-way teleporter between the tech dungeon and the user kingdom! * Internal Users (Development Teams): They......Read More
408 Views
1 request
Pavan Kumar
Pavan Kumar
Gainsight Director, Product ManagementMay 8
One of the most challenging aspects of Platform Product Management is balancing the diverse needs of multiple stakeholders while maintaining a cohesive platform strategy. This involves navigating trade-offs between short-term tactical needs and long-term strategic goals, aligning roadmaps for in......Read More
395 Views
1 request