AMA: Gainsight Director, Product Management, Sailaja Kalle on Product Management KPI's

KPI’s are measured and recorded to track performance and business decisions are rendered with the use of this supporting data. The intent behind this movement is to provi...

Product Management is responsible for Product strategy but that needs to align to the Product market fit which is defined by the GTM strategy that is defined by Product ...

Defining the right KPIs is quite risky. There are few steps we can follow that can help define the right KPIsFollow these steps when defining a KPI:What is your desired ...

Customers are humans who attempt to take care of matters themselves instead of reaching out for answers or support. One important KPI the self serve product is the Self-...