AMA: Gainsight Director, Product Management, Sailaja Kalle on Product Management KPI's
January 10 @ 10:00AM PT
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How do you measure the performance of the product team, considering only product managers, group product managers and product head?
Some companies go through challenges such as excessive bugs, refactoring, in many cases we have the company pursuing the delivery of short-term projects and sometimes the product team is the driver.
Do you believe it is possible to demand performance from a product team based on individual delivery?
Gainsight Director, Product Management • 2y
An ideal Product team would be the one which is aligned and transparent to larger organisation in terms of where they are, where they are going and how they plan to go th...
1451 Views
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Gainsight Director, Product Management • 2y
Once we choose a team that defines the path to the success of the team - its important to identofy metrics by groups of Financial KPIs, Product KPIs and Customer Satisfac...
393 Views
1 request
Gainsight Director, Product Management • 2y
In a startup, PMs have additional responsibility in ensuring success of the product and customers. My suggestion would be to focus on customer satisfaction, success/reten...
375 Views
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Gainsight Director, Product Management • 2y
A seamless way to created Shared KPIs would be to blend and work together on building features. While defining say a PRD, work with Product Marketing team to create a 1 ...
432 Views
1 request
Gainsight Director, Product Management • 2y
KPIs can help identify that in a new market whether we have got the right product fit. This alone will allow to define the right metrics.The key goals could be Acquisitio...
370 Views
1 request
Gainsight Director, Product Management • 2y
There can be 2 sets of KPIs that can be "worst" metrics.The set that we cannot commit to.The set that we can commit , track tasks completed but dont measure outcomes. We ...
397 Views
1 request