AMA: Google Group Product Manager, Puja Hait on AI Product Development

In GenAI product development- Your role as a PM essentially shifts from writing a PRD to writing Evals in addition to PRD. The Evals are your reality check on how well th...

My litmus test are the following:1) Can AI do this better - not just the first time but over time? If yes, then its worth the initial investment of training for quality, ...

The rule of thumb is that User Safety and Privacy trump everything else. This is further accentuated in Enterprise usecases.Reliability is important but you may argue tha...

I see a few changesEvals is a new area. This is led by PM or Program Manager in conjunction with Data Science, User Research and often involves vendors for scaling. Trust...

In my experiences, the biggest challenge is to change user behaviors fundamentally. Its far easier to insert AI into something users already do versus create a net new su...

With GenAI, user feedback comes in the traditional forms as well as Thumbs up, Thumbs downQuery edit and retries. Users are prompt engineering constantly. The perception ...