AMA: Lattice Group Product Manager, Linh Lam on Influencing Without Authority
February 16 @ 9:00AM PST
View AMA Answers
Lattice Group Product Manager, Linh Lam on Influencing Without Authority
Top Questions
Linh Lam
Lattice Group Product Manager • February 17
I find that the list of stakeholders tends to be roughly the same across company size, with the key difference being how many "support" functions you can rely on as a PM. For example, bigger companies tend to have dedicated people or teams to help with internal communications, training, research,......Read More
870 Views
2 requests
Linh Lam
Lattice Group Product Manager • February 17
Do you mean in terms of getting people to buy in to market research as a valuable practice in the company? Or in terms of using learnings from market research to drive culture change? If you are interested in how to get people to buy in to market research as an important practice in the company......Read More
690 Views
2 requests
Linh Lam
Lattice Group Product Manager • February 17
Oh boy, this one is a doozy. Here's how I generally approach this situation - hoping it helps: * Make sure your manager is aware of the conflict and see how they might be able to support you. Depending on the manager, they might just solve the issue for you. If not, then they may be able......Read More
1043 Views
2 requests
Linh Lam
Lattice Group Product Manager • February 17
Scroll down for answers to the specifics you called out, but I'll start with a more general framework first: I find that a lot of this starts with your own mindset and attitude towards the people you're working with. When you don't officially manage someone (and even if you do), I find that thi......Read More
870 Views
3 requests
Linh Lam
Lattice Group Product Manager • February 17
Influence is interesting because it's very much a function of if others are willing to accept your influence. Here are some things I'd recommend doing to get started, but ultimately, your influence depends on the openness of others: * Gain trust from others. To me, this comes from doing your ......Read More
783 Views
2 requests
Linh Lam
Lattice Group Product Manager • February 17
I start by trying to understand the nature of the conflict, usually via 1:1s with each individual. Is it that they don't agree on an approach to a project? That someone said something passive aggressive? That one person feels like they are not as accountable to doing work as the other? I will s......Read More
599 Views
2 requests
Linh Lam
Lattice Group Product Manager • February 17
I'm assuming you mean how do you get other people to trust you and believe you are credible? Here's my list! (Can people tell I think in bullets?) * Care. It sounds dumb, but would you trust someone who you didn't think cared about you as a person? I don't. Ways to demonstrate this include:......Read More
1167 Views
2 requests
Linh Lam
Lattice Group Product Manager • February 17
Influencing people across different functions and teams is very similar to what I outlined under the question "How do you manage peopel who don't necessarily report to you?" This includes things like: * Get an understanding of the team and what they care about * Involve them early and often ......Read More
654 Views
2 requests
Work At Lattice
Director of Product Management, Compensation
Lattice
View job
Upcoming AMA's
Barracuda Sr. Director, Product Management, Sheila Hara on Outbound Product Management
October 24 @ 10:00AM PST
Register
Gainsight Director, Product Management, Sailaja Kalle on Stakeholder Management
August 1 @ 10:00AM PST
Register
Show All