AMA: Lattice Group Product Manager, Linh Lam on Influencing Without Authority

I find that the list of stakeholders tends to be roughly the same across company size, with the key difference being how many "support" functions you can rely on as a PM....

Do you mean in terms of getting people to buy in to market research as a valuable practice in the company? Or in terms of using learnings from market research to drive cu...

Oh boy, this one is a doozy. Here's how I generally approach this situation - hoping it helps: Make sure your manager is aware of the conflict and see how they might be...

Scroll down for answers to the specifics you called out, but I'll start with a more general framework first: I find that a lot of this starts with your own mindset and a...

Influence is interesting because it's very much a function of if others are willing to accept your influence. Here are some things I'd recommend doing to get started, but...

I start by trying to understand the nature of the conflict, usually via 1:1s with each individual. Is it that they don't agree on an approach to a project? That someone s...

I'm assuming you mean how do you get other people to trust you and believe you are credible? Here's my list! (Can people tell I think in bullets?) Care. It sounds dumb,...

Influencing people across different functions and teams is very similar to what I outlined under the question "How do you manage peopel who don't necessarily report to yo...