Sharebird
Maxime Prades

AMA: Meta Director of Product Management, Maxime Prades on Building a Product Management Team


November 28, 2023 @ 9:00AM PT

View AMA Answers

  1. What is an important KPI that you see product teams completely missing?

    Maxime Prades
    Maxime Prades

    Meta Director of Product Management | Formerly Algolia, Zendesk • 2y

    I have sometimes seen Product teams focus on impact instead of landed impact. And while there is a lot of nuance in that answer I think landed impact is often the most overlooked KPI or OKR or goal (however you like to call them). Teams will goal on number of users or shipping a feature rather than goal on the impact enabled by those metric. Take your typical B2B SaaS for instance. 200 active users of a feature on day 1 is an ok measure of success. But what really matters is what those 200 activ ...Read More

    6,640 Views
    1 request
  2. Question about org structures - what does your PM team org structure look like?

    Maxime Prades
    Maxime Prades

    Meta Director of Product Management | Formerly Algolia, Zendesk • 2y

    I don't believe there is one org structure that looks better than an other. so my answer here about my current team PM org structure is irrelevant but I can tell you a few things about it My current org structure will change with various business priorities. And it could/will change a lot. And that's ok Your last "reorg" isn't your last one. It's your most recent one. Optimize your teams by problems they are solving, not by solutions they are providing So many more advice I would be happy to giv ...Read More

    1,811 Views
    1 request
  3. How do you break down responsibilities and KPIs for product launches between product management and marketing?

    Maxime Prades
    Maxime Prades

    Meta Director of Product Management | Formerly Algolia, Zendesk • 2y

    I don't 😬 Obviously it depends on the size and scale and the situation so take this answer with a grain of salt, but I am a firm believer that you shouldn't ship the org chart when it comes to product goals and KPIs and landed impact. You're one team, one unit. You build and ship together, marketing included. Of course you have different techniques and tactics and skillset but you should all goal towards the same KPIs and the same landed impact. Ultimately you should optimize for the same things ...Read More

    3,478 Views
    1 request
  4. I’m the first PM hire in my company. What advice would you give to someone tasked with establishing this function in an existing business structure?

    Maxime Prades
    Maxime Prades

    Meta Director of Product Management | Formerly Algolia, Zendesk • 2y

    This is a great question and one that happened to me as well a few years ago! Here is what I would consider doing (in no particular order) Build trust, rapport and product knowledge: Become knowledgeable about the product, the sales cycle (if applicable: join sales reps on calls, meetings, trainings etc...), go do a few shifts of customer support tickets, join marketing and sales on a trade show etc... Formalize the roadmap: Even if you're the first product hire there is probably already a roadm ...Read More

    2,200 Views
    2 requests
  5. What is the single most important activity you prioritize as a product leader? Why do you prioritize this activity above all else?

    - How might this shift according to company maturity and the maturity of the product you're working on? - For IC PMs, what is the single most important activity that you'd recommend they prioritize? How might this shift according to company maturity and the maturity of the product you're working on?

    Maxime Prades
    Maxime Prades

    Meta Director of Product Management | Formerly Algolia, Zendesk • 2y

    As a product leader, the single most important activity I prioritize is attempting to build an amazing team. A players attract A players and building incredibly diverse, smart and committed teams is the single most important job of a product leader. People come and people go, as a product leader you're always hiring. One of my former boss said to me once that once you team reaches a certain size (~10/12 people) you're always hiring. Something always happens, (internal/external mobility, reorgs, ...Read More

    2,529 Views
    1 request