Jonathan Gowins

AMA: Openly Director, Product & Design, Jonathan Gowins on Product Strategy

July 25 @ 10:00AM PT
View AMA Answers
Jonathan Gowins
Openly Director, Product & Design2y
Step one (Do not skip this step!): Make sure you understand the company (or division) strategy that your leadership team is accountable for. If it's vague, push for clari...
...Read More
1023 Views
2 requests
Jonathan Gowins
Openly Director, Product & Design2y
Avoid balance. "Balance" very often feels like a political game we are forced to play. Instead,Make sure everyone understands the company vision, and call out areas that ...
...Read More
542 Views
1 request
Jonathan Gowins
Openly Director, Product & Design2y
Technology can help, but it's only a means to an end. The user reigns supreme. I evaluate all technology in light of whether or not it can help meet user needs. Then the ...
...Read More
675 Views
1 request
Jonathan Gowins
Openly Director, Product & Design2y
I'm going to borrow shamelessly from Jeff Gothelf in his book, Lean UX:"With your prioritized list of assumptions in hand, you’re ready to move to the next step: testing ...
...Read More
1075 Views
2 requests
Jonathan Gowins
Openly Director, Product & Design2y
The stakeholder list is very different for every company. Each dynamic is different.Approach leaders in 1:1s BEFORE you make a pitch. Ask about their team strategy, what ...
...Read More
543 Views
1 request
Jonathan Gowins
Openly Director, Product & Design2y
It would be pretty challenging to go against sales and try to change their mind. I recommend,Talk to them and really, really listen to understand their concerns and why t...
...Read More
766 Views
1 request
Jonathan Gowins
Openly Director, Product & Design2y
Without specifics, I fear providing a generic answer, but:Are you defining what a 'market problem' is accurately? I recommend, "People with a specific problem (JTBD) the...
...Read More
519 Views
2 requests
Jonathan Gowins
Openly Director, Product & Design2y
Market trends matter a lot less than user insights. I rank user research way higher than industry trends which are aggregate data and usually not base on strong user para...
...Read More
578 Views
1 request
Jonathan Gowins
Openly Director, Product & Design2y
I revisit the strategy whenever there is new information. Usually, customer needs do not change that much. What changes is company visions and organization structure, bud...
...Read More
779 Views
2 requests
Jonathan Gowins
Openly Director, Product & Design2y
Reading book and blog posts! Talk to other PMs and leaders, study Jobs to Be Done, and read how others are doing it. Over time you will develop a method that works with y...
...Read More
577 Views
1 request