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Casey Flinn

AMA: realtor.com Sr. Director, Product Operations, Casey Flinn on Product Management Skills

July 26 @ 10:00AM PST
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Realtor.com Sr. Director, Product Operations, Casey Flinn on Product Management Skills
Top Questions
What are mistakes product managers make when trying to get buy in for their roadmap that end up damaging stakeholder relationships?
Casey Flinn
Casey Flinn
realtor.com Sr. Director, Product Operations • July 26
Not Understanding and/or Aligning OKRs If you are operating against different and even competing OKRs then your roadmap will never get buy in. This issue creates the conditions where no matter what you have on there, there will not be alignment because everyone is chasing a different outcome. Th......Read More
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What are the most important product management skills or perspectives that others inside an organization could benefit from that would improve their day to day?
Running a "Think Like a Product Manager" course next month and would love to hear others'
Casey Flinn
Casey Flinn
realtor.com Sr. Director, Product Operations • July 26
Great question. I would frame this as more "Product skills and mindsets" vs. just Product Management as I see these skills and mindsets across the community of Product roles. Also, I'm going to do what a good Product Person would do and prioritize for what I think would have an outsized impact on......Read More
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As a hiring manager, what do the best product management candidates have in common?
Casey Flinn
Casey Flinn
realtor.com Sr. Director, Product Operations • July 26
Creating new opportunities. This is really what will differentiate yourself as a Product Manager and really expand your own career opportunities. Its also the hardest thing to achieve because it requires high levels of proficiency, a strong "product sense," and being in a company that creates ......Read More
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What is the qualities of a Product Manager that impresses their Engineering counterparts and thereby allows the PM to build influence with the Eng team?
Casey Flinn
Casey Flinn
realtor.com Sr. Director, Product Operations • July 26
I get the gist of the question, yet want to call out that "impressing" team mates is not the path I would take. Rather its all about how one can show up authentically and build a collaborative working relationship. It also set ups a paradigm where one party gets to define what is valued and the o......Read More
390 Views
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How have you dealt with possible overlaps between Product Managers, Business Owners and Marketing?
I was just reading an article by Marty Cagan about the scenario of Business Owners "versus" Product Managers, especially for companies using a matrix organization. Now, I'm living in a similar situation, and not only in the case of Business Owners, but it seems that depending on the side of the organization, the scope of Product Managers is divided more than expected, causing various types of issues. So, I'm curious if other companies, big or small, have also had to deal with this. Here's the link to the article: https://www.svpg.com/product-managers-vs-business-owners/
Casey Flinn
Casey Flinn
realtor.com Sr. Director, Product Operations • July 26
Ah yes, I remember this article :) I think the key point Marty makes is "Things go wrong when these two roles are not clearly defined." There are two aspects of "defined" to work out here. From a management and org structure perspective, there needs to be definition of who is accountable for what......Read More
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