AMA: Realtor.com Sr. Director, Product Operations, Casey Flinn on Product Operations

I look at this question as more "when is my org ready for Product Ops" vs "what size should it be" :) Here are some signals for "ready" that I would use: You are probabl...

This is such a new field I think we are all still trying to figure it out together. However ... Product Ops should be a feeder role into other product roles like Product...

I love this question because I have been asking people this same one for ever since I started in Product roles :) It’s also an exhausting question because roadmaps and th...

I’m going to sound like a broken record, but we should really be looking at Product Ops as a way to force multiply the work of our teams vs. carving out responsibilities ...

Ideally, I would like to hire a Senior Product Manager/Designer/Marketer etc. who is looking to take their skills and do something new/different with their career. I say ...

When I started Product Ops here at realtor.com I started with mission, principles, and northstar metric: Mission: Help level and clear the field on which our people and t...

I strongly recommend you join groups, reach out to other Product Ops folks in LinkedIn and ask to learn more. Nobody really has this role canonized, in fact there are mul...