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AMA: Realtor.com Sr. Director, Product Operations, Casey Flinn on Stakeholder Management
March 28 @ 10:00AM PST
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Realtor.com Sr. Director, Product Operations, Casey Flinn on Stakeholder Management
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Casey Flinn
realtor.com Sr. Director, Product Operations • March 28
It's often overlooked, but I believe it all starts with being genuinely interested in other people's perspectives. 1. The more diversity you can include in your thought process the better the output will be. And in a culture where the "best idea wins," this sets you up for success becau......Read More
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Casey Flinn
realtor.com Sr. Director, Product Operations • March 28
This sounds glib, but you have to fix the goals. You cant achieve win:win when the goals are misaligned. If you and your internal partner are empowered to change the goals then you need to do the work to pick a new shared team goal. Having misaligned goals is just brutal to people and teams. ......Read More
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Casey Flinn
realtor.com Sr. Director, Product Operations • March 28
If you believe that your partners are there to help you build the best experiences/products possible, then you should have continuous feedback loops with them not just at the start and finish. The most effective teams include their internal partners in their sprint cadences which look something l......Read More
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Casey Flinn
realtor.com Sr. Director, Product Operations • March 28
Lts flip this around - what are the questions our new partners are thinking of, but probably will not ask us? I can gaurantee there are at least four: * Will I like working with this person? * Can I trust this person? * What change is this person going to create? * Do we have the same expect......Read More
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