AMA: Salesforce Senior Director of Product, Agentforce AI Platform, Deepak Mukunthu on Leveraging Agentic AI Trends for Success

To integrate continuous learning loops while maintaining predictability and trust, I would start with these principles:1. Human-Guided Adaptation - Use human-in-the-loop ...

PMs should structure collaboration for Agentic AI features by aligning teams around clear goals, shared accountability, and iterative validation approach:1. Cross-Discipl...

If I were starting today, I’d focus on: 1. AI Fundamentals - ML basics (supervised, unsupervised, deep learning), Frameworks: TensorFlow, PyTorch, Model evaluation & ...

This is a great question. PMs can evaluate autonomy vs. augmentation based on risk, user trust, and operational efficiency:1. Evaluate Decision Risk & ConsequencesHig...

Successfully onboarding users to Agentic AI requires trust, transparency, and gradual empowerment. Here are specific areas to focus on:1. Build Trust EarlyClearly explain...

I expect AI autonomy in product management to evolve significantly over the coming years, with top trends being:AI Agents as Autonomous Product ManagersAI agents will han...

Based on what I've seen, here are some early signals of AI drift or unintended behaviors:1. Performance DegradationDeclining accuracy, relevance, or user satisfaction ove...