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Deepak Mukunthu
Senior Director of Product, Generative AI Platform (Einstein GPT), Salesforce
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Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • February 22
Aspiring technical product managers should consider developing the following skills and background: 1. Technical expertise: A strong understanding of technology and the ability to communicate effectively with technical teams is essential for technical product managers. Familiarity with ......Read More
1384 Views
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • September 28
It really depends on the phase of your product definition/execution, but at a high level, you spend ~30% of your time working with customers, ~20% of your time in market research, compete analysis, drafting vision/strategy, ~20% of your time working with Engineering teams on execution and rest of......Read More
1382 Views
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • September 28
Depending on the phase of the project or lifecycle stage of the product, a product manager collaborates with many different functions. During intial phases, you work with customer/account teams to understand demand, then with designers and user research teams to perform user research, usability s......Read More
1189 Views
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • September 29
As a Product Manager, you are responsible for: 1. Defining product vision/strategy/roadmap based on deep understand of customers, business and competitive landscape 2. Working with various cross-functional stakeholders and partners to execute on your roadmap and ship product/features 3. Establ......Read More
1163 Views
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • June 28
Assuming you are specifically interested in AI product management, I would suggest these approaches to get started with ML. While I was new to ML/AI, these approaches helped me. 1. Online courses 2. Part-time certifications 3. Conferences 4. Kaggle 5. Publish your work 6. Internship/Volunte......Read More
1144 Views
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • September 28
If you are referring to individual products using capabilities from broader platform, I would categorize those products are target customer scenarios that the platform enables. As you come up with the roadmap for your platform, you need to work closely with all those scenario owners / customers a......Read More
1140 Views
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • September 29
From metrics perspective, it's no different from standard product metrics. I've seen many different metrics frameworks being used, all of which essentially boil down to these 4 metric categories: 1. Operational metrics: Is the product functioning as expected? Success rates, Latency etc. 2. Usag......Read More
1123 Views
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • September 29
As a Product Manager, you are responsible for: 1. Defining product vision/strategy/roadmap based on deep understand of customers, business and competitive landscape 2. Working with various cross-functional stakeholders and partners to execute on your roadmap and ship product/features 3. Establ......Read More
1122 Views
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • February 22
Both Technical Product Managers (TPMs) and Product Managers (PMs) have important roles to play in product development. The primary difference between the two is that TPMs typically have a stronger technical background and are more focused on the technical aspects of product development, while PMs......Read More
1095 Views
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • September 29
Yes, customer feedback is one of the most critical inputs to prioritization. For Platforms, you typically focus on 2 sets of customers: 1. Direct customers: These are users of the platform. Exact customer persona will depend on the specifics of the platform. For e.g., if you are building an ML ......Read More
1037 Views
Credentials & Highlights
Senior Director of Product, Generative AI Platform (Einstein GPT) at Salesforce
Product Management AMA Contributor
Lives In Redmond, Washington, United States
Knows About Technical Product Management, AI Product Management