AMA: Volley VP of Product, Roshni Jain on Stakeholder Management

I would recommend slightly different objectives based on whom you are meeting and building a relationship with, here's the big categories I'd consider with the objectives: Product, Design, Engineering, Data but not in your direct team - the goal here is to build a great collaborative relationship. Whether they are more senior/ junior, or working a different part of the organization. You want to focus on building trust, understanding and an open line of communication. Additionally, you want to ge ...Read More

Even if you can't address all of your stakeholder's requests, as a product manager or product leader you want to keep a strong relationship here and ensure that they keep coming to you with their needs and ideas as these will help you have the biggest impact in the longer term.So, your communication here should keep that goal in mind, some simple steps you can take here: Proactively communicate with the stakeholder to tell them where their request landed - very few people ever close the loop and ...Read More

The best way to do this is to start with building a good relationship. Get to know them as a human, show interest, and share who you are as a person as well. Be proactive and schedule time - use it to ask for their opinion on your work and get feedback - people love sharing their perspective and being asked for feedback and it's a great way to start building trust. Understand their goals and find ways to make their job or life easier. Getting these wins will show your competence and care and are ...Read More