Julie Lam

AMA: Zoom Head of Product Operations, Julie Lam on Building 0-1 Products

December 18 @ 9:00AM PT
View AMA Answers
Julie Lam
Zoom Head of Product Operations1y
Key activities for validating problem statements:Ask customers / potential buyers about the current problem they are experiencingDocument the problem and root causesEnsur...
...Read More
1410 Views
1 request
Julie Lam
Zoom Head of Product Operations1y
I would start with problem, root cause, solution (aka RCA) and really understand the problem you are trying to solve with your product. Once you understand the problem an...
...Read More
1734 Views
1 request