Julie Lam

AMA: Zoom Head of Product Operations, Julie Lam on Product Roadmap & Prioritization

July 2 @ 10:00AM PT
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Julie Lam
Zoom Head of Product Operations1y
One best practice Product Management team should institute is a Product Strategy with details on how each Product team will execute against the strategy. This will allow ...
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858 Views
1 request
Julie Lam
Zoom Head of Product Operations1y
Roadmap items are execution against product strategy. Therefore, considerations for prioritizing roadmap items should include (1) support of the overall strategy, (2) inn...
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675 Views
1 request
Julie Lam
Zoom Head of Product Operations1y
Input from customer facing teams such as Sales, Support and CSM are helpful to the product roadmap as they represent the input/requests from customers. Additionally, gett...
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1187 Views
2 requests
Julie Lam
Zoom Head of Product Operations1y
Product team work with Product Marketing to showcase the roadmap and align the messaging. Product Marketing team should be elevating the messaging pre-launch, at launch a...
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522 Views
1 request
Julie Lam
Zoom Head of Product Operations1y
Prioritization of roadmap is not solely focused on sales' requests; though requests from Sales are important as they represent the asks from customers. In order to get au...
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507 Views
1 request
Julie Lam
Zoom Head of Product Operations1y
Communication of roadmap with internal teams is important to ensure alignment of the vision and priorities. On an annual basis, Product org should share the strategy and ...
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452 Views
1 request