Jam Khan

AMA: 6sense Former Senior Vice President Product Marketing, Jam Khan on Building a Product Marketing Team

July 20 @ 10:00AM PT
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Jam Khan
Criteria Chief Marketing Officer3y
There are few things i'd look at based on the rhythm of the business. How fast is the business growing? How fast is the organization innovating, and how fast is the sales...
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1327 Views
2 requests
Jam Khan
Criteria Chief Marketing Officer3y
Cultural nuances are a real thing. Get comfortable with not having the same amount of high touch, but bear in mind that the regional differences do matter. In the UK word...
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1237 Views
3 requests
Jam Khan
Criteria Chief Marketing Officer3y
These days everyone is remote is it's important to establish a process that works for your organization. Content and collateral can exist in so many places it can overwhe...
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1441 Views
4 requests
Jam Khan
Criteria Chief Marketing Officer3y
Trusting the team and tracking key results and progress versus tracking what people are working on. Tracking what they are working on ends up being micromanagement. Thing...
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1257 Views
3 requests
Jam Khan
Criteria Chief Marketing Officer3y
The hardest part in growth and scale is the balance between process, oversight and autonomy. A 5 person team is well aligned, you know what everyone is working on, and ea...
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422 Views
3 requests
Jam Khan
Criteria Chief Marketing Officer3y
International teams are no different and should go through all the same enablement. In my experience since international teams are used to getting a lot less they are scr...
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1408 Views
3 requests
Jam Khan
Criteria Chief Marketing Officer3y
There's no room to go slow. I ensure that for a particular role the first interview after the recruiter is with the hiring manager. This gives both parties a feel for wor...
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420 Views
3 requests
Jam Khan
Criteria Chief Marketing Officer3y
I'm not a fan of connecting metrics to promotions for a role like product marketing becuase there are so many other dependencies that can't be controlled. Rather I like t...
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1791 Views
8 requests
Jam Khan
Criteria Chief Marketing Officer3y
This depends on where you are in building your org, and your own experience. My path to PMM is that of a career generalist. I started my career as an engineer, then a sal...
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304 Views
3 requests
Jam Khan
Criteria Chief Marketing Officer3y
Map out the various deliverables your team is responsible for. Some are consistent (launches) and others are point in time (website relaunch). List out all the stakeholde...
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514 Views
6 requests
Jam Khan
Criteria Chief Marketing Officer3y
This depends a lot on the companies business goals. In the beginning you'll be on the hook to support the GTM with assets so focus on content creation. It's pointless try...
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691 Views
3 requests
We are growing our product marketing team, and I'm wondering how to structure the roles and work for a team of three.
i want to know who i need to hire to start my product marketing team. We are starting with product insights, product launches and sales enablement
Jam Khan
Criteria Chief Marketing Officer3y
A team of three needs to be really agile and nimble. At the same time if you don't really prioritize you're going to risk burn out and poor quality work. For a team this ...
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465 Views
3 requests
Jam Khan
Criteria Chief Marketing Officer3y
Product Marketing teams sit at the nexus of so many other functions in the organization. While this makes for a pivotal and strategic role, it can also create an atmosphe...
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348 Views
3 requests
Jam Khan
Criteria Chief Marketing Officer3y
Regional needs differ. We tend to look at things through a US lens and that's a mistake. Buyers in EMEA vary even within that region. Southern and Northern Europe are dif...
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384 Views
3 requests
Jam Khan
Criteria Chief Marketing Officer3y
I actually don't that's true. We tend to be really hard on ourselves when it comes to messaging and positioning. The number of solutions in each vertical has just explode...
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1570 Views
5 requests
How do you communicate product marketing achievements upwards and build visibility?
It can sometimes be a struggle for those on the executive team, or in higher leadership roles, to see the value that product marketing is bringing to the business - especially if they do not have regular interaction. How do you build visibility for you and/or your team, and clearly communicate the achievements and activities throughout the year?
Jam Khan
Criteria Chief Marketing Officer3y
The key here is consistency. Find a channel that works and stick to it. Else it becomes to fractured and fragmented. You can use a slack channel, you can have a dedicated...
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910 Views
5 requests