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Aaron Brennan

AMA: AirSlate Director of Product Marketing and Product Management, Aaron Brennan on Influencing the Product Roadmap


April 6, 2021 @ 10:00AM PT

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  1. How should product marketing split feature adoption KPIs with the product team (for B2B self-serve SaaS)

    Aaron Brennan
    Aaron Brennan

    5y

    So I am actually not sure this should be split, the best companies I have ever worked at Product Management and Product Marketing shared these numbers and it was our goal as a team to impact these. Now not every company looks at it this way, some just want to know the impact YOU as a single person or team are impacting. So I usually talk about owning registration numbers, second week retention numbers and have the product teams focused on the MAU and DAU numbers from there out and work with them ...Read More

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  2. How to make sure the voice of our consumer is heard when product marketing may not be involved during the product roadmap development process.

    Aaron Brennan
    Aaron Brennan

    5y

    This is hard, Product Marketers should have even more of a hand in a Product Led Organization. Your team should be the market expert on who this is being built for and why and how do we position what we are building to impact the customers coming in. With that being said, sometimes Product Marketing does not get a seat at the table in these decisions, from here I would use your data to tell your story, your customers journey should be seamless and straight to the point so they know what they are ...Read More

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  3. Whats your go-to resource with frameworks & examples to conduct B2B pricing power assessment for a product?

    Aaron Brennan
    Aaron Brennan

    5y

    So I have done a lot of work with Profit Well, they have some great frameworks and suggestions for building Pricing and packaging. The ideal scenario for me is to find out what I am building towards, what is our goal. Is it a land grab, are we just trying to get as many people as possible or are we building towards revenue and that is the biggest driver. From there you should be able to find the framework that either brings in more registrations or optimizes for revenue in order to make sure you ...Read More

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  4. Did you ever consider attributing publicly damaging negative reviews a somewhat higher weight, within any kind of equation that connects user feedback/requests with product roadmap decisions?

    Aaron Brennan
    Aaron Brennan

    5y

    Our team always looks at negative feedback and incorporates it in product roadmap decisions... BUT there is one rule that myself and my teams always use in these feedback sessions. 1 is not a constant, meaning that if it is just one negative feedback we don't use it, as this doesn't mean scale, this could just be an issue with this customer and no one else is feeling it. So we look at critital mass of feedback or reviews around the same topic. As a Product Marketer you need to take the good with ...Read More

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  5. How do you influence product roadmap as a product marketer.

    This is an interview question we get all the time

    Aaron Brennan
    Aaron Brennan

    5y

    First off, Hey everyone! Nice to be doing this AMA with everyon and we will kick it off here with How do you influence the Product Roadmap and a PMM. So this is a great question and I build and strategically place my teams with the Product Management teams in order to make sure that we have this communcation structure in place to impact the roadmap. In order to influence a product roadmap the best course of action is to build out your initial go to market strategy, build out a TAM so that you kn ...Read More

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  6. How do you help product management understand the value of product marketing (beyond just "helping us launch things")?

    Aaron Brennan
    Aaron Brennan

    5y

    This is my number one problem that I run into with Product Teams when entering new companies or teams. Product Marketing is part of the Product Team, I had a great Product Manager that used to tell me that I was a capital "P" not a capital "M" meaning Product always comes first. So I have impacted this in a few ways, I started requiring Marketing Requirements documents to be attached to the Product Requirements or Epics my product teams were making. This ensured that the engineering team knew wh ...Read More

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  7. How do you enable your sales team when the product teams decide to introduce a new product that targets a different persona, from your traditional buyer?

    Would love to get your perspective on generating excitement around your new product, vs. continuous enablement on the core capabilities of your solutions

    Aaron Brennan
    Aaron Brennan

    5y

    Oh this is fun! Adding new features and or functions to grow into a new market or persona is a great way to grow. The sales team on the other hand may not get excited for it, this is new things to learn, new messaging, new persona when they might have gotten used to the last one. I position this as a new market and new sales goals that will increase their effectiveness and they get to make more money off commissions. So I usually show them the size of the new market or how many of these persona' ...Read More

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  8. How do influence the product roadmap when you need extra validation i.e. balance opportunity with risk?

    Aaron Brennan
    Aaron Brennan

    5y

    This is a fun question! Creating new functions that could have a massive impact but you are unsure of is fun and also can be scary. So the goal here is to look for as much data as possible to evaluate the risk! I always start with what are we trying to build and who are we trying to build this for, once I have the persona's I typically like to go out and find groups of these persona's that I can do a quantitative analysis through surveys asking how much of an impact this will have, I also like t ...Read More

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    1 request