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Francisco M. T. Bram

AMA: Albertsons Companies Vice President of Marketing, Francisco M. T. Bram on Platform Product Marketing


March 24, 2022 @ 10:00AM PT

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  1. What are some things you wish you knew in your first few years of Product Marketing, that you have learnt since?

    Francisco M. T. Bram

    Chewy Senior Director, Head of Global Marketing • 4y

    When you're starting out your career as a PMM, it is very important to remember that your value promise is to customers and not internal stakeholders. I don't mean to say that internal alignment and buy-in isn't important but it should never take priority over serving your customers. In my early days, I spend 80% of my time trying to understand what were the needs of my internal stakeholders and ensuring I was supporting them fully, leaving little focus on the customer. The moment I started prio ...Read More

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  2. What's a typical product marketing career path?

    Francisco M. T. Bram

    Chewy Senior Director, Head of Global Marketing • 4y

    Unlike highly specialized roles like Finance, Engineering or even HR that traditionally have vertical careers, I don’t believe Product Marketing has a typical career path. As a generalist role, working as a Product Marketer allows you to gain exposure and experience across different functions, from customer research and product management to marketing and sales. I have friends and former colleagues that recently pivoted from Product Marketing to Product Management.  Nonetheless, I believe the mo ...Read More

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  3. What would you need from your boss when you just join a new organization as a PMM leader?

    Francisco M. T. Bram

    Chewy Senior Director, Head of Global Marketing • 4y

    The most important thing you should expect from your new manager when you first join an organization is a detailed onboarding document with a 90-day plan. The document should provide background information on the company, industries, and competitors with links to source files and documents. It should also outline the company’s vision, the annual operating plan for the business and the department OKRs or goals.  As part of your orientation plan, your boss should identify a list of key individuals ...Read More

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  4. What are the most important soft and hard skills Product Marketing Managers can build to become successful in their field going forward?

    Francisco M. T. Bram

    Chewy Senior Director, Head of Global Marketing • 4y

    Successful product marketers are both right and left brained. Thus, in addition to the hard skills, they must possess soft skills to rally teams behind their ideas. There are five fundamental soft skills that product marketers must demonstrate: Passion Adaptability Cross-functional leadership Prioritization Executive presence I wrote a blog post about these key PMM soft skills here. For Hard Skills, from my experience the most important skills are: 1. Market Sizing - Total Addressable Market (TA ...Read More

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  5. How important is platform positioning and messaging early when you have basic product capabilities?

    Francisco M. T. Bram

    Chewy Senior Director, Head of Global Marketing • 4y

    That’s a great question. The most successful salespeople build relationships with customers by selling them the promise of a product or platform that will evolve, as their needs evolve. And in today’s digital environment where most transactions happen online, Product Marketing teams are the new Sales team. This means you need an airtight narrative that not only accurately positions today’s capabilities but also sells the vision for the platform.  That’s the most impactful positioning Product Mar ...Read More

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  6. What's the best way to prepare for a product marketing interview at a big tech company? What resources would you recommend to a prospective so they can best showcase their experience and aptitude for role.

    Francisco M. T. Bram

    Chewy Senior Director, Head of Global Marketing • 4y

    There are three key types of interviews you should consider preparing for when applying to a small or big tech company: · Product marketing core competency interviews · Behavioral interviews · Case interview / portfolio review assignments The skills companies look for are consistent, but each company assesses candidates slightly differently. For example, a company like Uber may lean on case study interviews (e.g., "How would you enter a new industry vertical…?") while a company like Amazon does ...Read More

    3,343 Views
    4 requests
  7. What key metrics do product marketing managers need to meet in order to get promoted?

    Francisco M. T. Bram

    Chewy Senior Director, Head of Global Marketing • 4y

    The best way for a product marketer to get promoted is by demonstrating the impact of their work. To do this, I incentivize all my PMMs to befriend data and tie their deliverables to key business and customer metrics.  To me, the two most important categories of metrics are: 1) Customer insights a. Number of actionable insights that helped drive product development b. Number of actionable insights that informed a business strategy/service 2) Customer engagement a. Product adoption: This is the % ...Read More

    551 Views
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  8. How do you split the PMM function vs general marketing function responsibilities, and how do you better manage this relationship?

    Not to create divide or silos, but to be able to handover ownership at a certain stage whilst remaining involved

    Francisco M. T. Bram

    Chewy Senior Director, Head of Global Marketing • 4y

    Product marketing and Marketing are all working towards the same goals: raise awareness, drive product adoption and drive business conversion to serve customers and help the company grow. Marketing has existed since the late 1800's with the invention of the first mail product catalogue. Tiffany's Blue Book was the first mail-order catalogue in the United States that really set the standard for product-driven marketing.  For the longest time, the evolution of Marketing has been slow and steady wi ...Read More

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  9. What's the easiest way for you to convey the value of product marketing?

    Francisco M. T. Bram

    Chewy Senior Director, Head of Global Marketing • 4y

    Product marketing is the process of taking the right product to the right market with the right narrative to the right audience and at the right time. More specifically, a product marketer is the voice of the customer, helping organizations uncover insights that can inform product and marketing plans. The best way for you to convey the value of PMM is to fight for your customers. A lot of times, PMMs will face the dilemma of supporting internal goals vs meeting external customer needs. No matter ...Read More

    1,048 Views
    3 requests