Sharebird
Francisco M. T. Bram

Francisco M. T. Bram

Senior Director, Head of Global Marketing at Chewy

San Francisco, CA

Content

Francisco M. T. Bram

Chewy Senior Director, Head of Global Marketing • 4y

There are three key types of interviews you should consider preparing for when applying to a small or big tech company: · Product marketing core competency interviews · Behavioral interviews · Case interview / portfolio review assignments The skills companies look for are consistent, but each company assesses candidates slightly differently. For example, a company like Uber may lean on case study interviews (e.g., "How would you enter a new industry vertical…?") while a company like Amazon does ...Read More

3,343 Views
Francisco M. T. Bram

Chewy Senior Director, Head of Global Marketing • 6y

I love this question. Over the course of my career, I’ve seen inexperienced and experienced product marketers (including me) commit a variety of messaging capital “sins”.Here is my list of the top 3 messaging capital “sins” to avoid:1. Starting with the WHATThis is perhaps the most common mistake marketers will make and also the one that will most negatively impact the stickiness of your message. Due to their close relation with product, product marketers will often develop a message around what ...Read More

2,808 Views
Francisco M. T. Bram

Chewy Senior Director, Head of Global Marketing • 6y

I believe in promoting a very collaborative environment where the best information is always shared and used to inform the different workstreams. At Uber we create one source of truth document, called the Marketing Brief. This brief can be shared with every stakeholder in the organization but is mostly used to inform the cross-functional work needed to launch a product or campaign. This Marketing Brief is used by our creative teams to help design the campaign, by our Growth marketing teams to pl ...Read More

2,790 Views
Francisco M. T. Bram

Chewy Senior Director, Head of Global Marketing • 4y

Unlike highly specialized roles like Finance, Engineering or even HR that traditionally have vertical careers, I don’t believe Product Marketing has a typical career path. As a generalist role, working as a Product Marketer allows you to gain exposure and experience across different functions, from customer research and product management to marketing and sales. I have friends and former colleagues that recently pivoted from Product Marketing to Product Management.  Nonetheless, I believe the mo ...Read More

2,681 Views
Francisco M. T. Bram

Chewy Senior Director, Head of Global Marketing • 6y

Great question. I believe in data-driven market insights as a foundation for your channel strategy. I always start the assumption that the market is heterogeneous, and therefore, requires a personalized communication strategy. For example, a recent marketing research project I was able to lead here at Uber, helped us understand the different business travel personas, their demographic information, their individual needs, pain points, wants and values and the channels they use to communicate and ...Read More

2,574 Views
Francisco M. T. Bram

Chewy Senior Director, Head of Global Marketing • 6y

Because Product Marketing can encompass a variety of different roles and responsibilities depending on your organizational structure and company size, I haven’t found a great location other than Sharebird (via AMAs) or HubSpot Blogs where people can actually share specific Product Marketing case studies. Nevertheless, Product Marketing is Marketing and a lot of my inspiration for the work that I’ve done can be derived from insightful books, leaders and conferences. These I would like to share wi ...Read More

2,313 Views
Francisco M. T. Bram

Chewy Senior Director, Head of Global Marketing • 6y

Data insights is a critical component of what I like to call “Evidence-based Marketing”. I like to use 3 types of data insights: User Research, Market Research, and Customer Proof-Points. I use User Research data to help guide the user/customer journey map. This data is critical to help you map out all possible touch points that your message will hit. I then use market data (industry stats, market reports or surveys) to quantify and magnify the problem that your users or customers are experienci ...Read More

2,229 Views
Francisco M. T. Bram

Chewy Senior Director, Head of Global Marketing • 6y

These are the top 3 best practices I recommend: 1. Include Include the regional marketing leaders or regional general managers (depending on the size of your company) early in the development of the go-to-market strategy and team. These leaders are a great sounding board for the countries in the regions that they manage and can help you identify potential pitfalls and opportunities as you develop your marketing plans.  2. Research I cannot stress this enough, marketing research is key to a succe ...Read More

1,720 Views
Francisco M. T. Bram

Chewy Senior Director, Head of Global Marketing • 6y

The best way to handle products that are ever changing is to build a solution centric narrative.  If you build your narrative around solutions or customer-centric needs, then this shouldn’t change with a few feature add-ons. Customer needs tend to change less often than product features. Think of features as pillars or building blocks to support your narrative. A strong, well researched and tested narrative will not collapse if you need to replace one feature with a newer one. A good way to thin ...Read More

1,696 Views
Francisco M. T. Bram

Chewy Senior Director, Head of Global Marketing • 6y

I think you need to experiment and test your messages throughout the go-to-market planning phase, marketing research and development of your value proposition. We use multiple channels to test our messaging, Emails, In-App Messaging, Push Notifications, Text Messaging, Social Media, Performance Ads, Web, Customer Focus Groups and Sales Teams. As mentioned in the other response, experimentation is a critical factor in the success of your story. Because the pace of change is accelerating, user nee ...Read More

1,675 Views
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