Hien Phan

AMA: Amplitude Director of Product Marketing, Hien Phan on Go-To-Market Strategy

March 15 @ 10:00AM PT
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Hien Phan
TigerData Head of Marketing3y
This question is a great one. First, you don't build the GTM strategy in a vacuum. It's not an exercise of a product marketer where she goes into a dark room for ten days...
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Hien Phan
TigerData Head of Marketing3y
(1) It's a strategy, not a goal. You're diagnosing the problem and focused on how you should go to market. (2) There is an operationalization aspect for your marketing te...
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1441 Views
2 requests
Hien Phan
TigerData Head of Marketing3y
Tbh—this is very hard since most of us sit in North America, and we think the world ends in North America. The key here is to listen to their priorities. They are on th...
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1069 Views
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Hien Phan
TigerData Head of Marketing3y
ICP is a funny topic. First, it's not about persona. I think there is confusion around ICP and persona. ICP is about the propensity to buy, which involves firmographic (w...
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1443 Views
2 requests
Hien Phan
TigerData Head of Marketing3y
So I have three principles framework for strategy: the diagnosis, the guiding principles, and the coherent action. This framework has guided me in three careers, includin...
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1346 Views
3 requests
Hien Phan
TigerData Head of Marketing3y
I think this depends on the material and your audience. If it is customer-facing, the rule of thumb is less is more. Get to the point. The details can go in the appendi...
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1311 Views
3 requests
Hien Phan
TigerData Head of Marketing3y
KPIs are hard for PMMs. (1) we don't directly influence everything. (2) we have a lot of indirect influence. But my rule of thumb is figuring out your North Star Met...
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3277 Views
3 requests
Hien Phan
TigerData Head of Marketing3y
I'm biased. I'm a former consultant and market researcher— market research always follows priority verticals and market efforts. Depending on the stage of your organiz...
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1624 Views
3 requests
Hien Phan
TigerData Head of Marketing3y
Whether a brief or a presentation, you should always have a core internal doc outlining your strategy and roadmap. I am religious about this exercise—given that it will e...
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1957 Views
3 requests
Hien Phan
TigerData Head of Marketing3y
1. Diagnosis - what's my opportunity? What's the pain I'm solving? What's the problem? 2. Guiding Principles - given the above. How should I address this problem? This ...
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2594 Views
2 requests
How do you think of GTM? What does it include, and what does it not include?
As someone who is looking to specialize myself, hoping to align on what GTM means and your responsibilities in a larger org.
Hien Phan
TigerData Head of Marketing3y
When I think of GTM, it's from demand to advocacy. You aren't responsible for every step of this journey but are a significant contributor to enabling and owning the cust...
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2960 Views
1 request